How to Recover a Hacked Roblox Account [4 Simple Steps]

Written By Steven Arends

Losing a Roblox account is scary for any user.

Your Roblox account gets hacked if Roblox kicks you out without any fair warning.  And next time, you see that you cannot log in with your password.recover-roblox-hacked-account

Can Roblox accounts be hacked?

Roblox accounts can get hacked if the hacker is receiving direct Login Information from the account holder. Roblox offers a two-step verification process to help user secure their account. Ensure that you don’t log in to your account on multiple devices.

I am playing Roblox since 2005, and still, my Roblox account is safe. I know how to deal with a hacked Roblox account, and in this post, I will show you how.

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Why my Roblox account got Hacked?

An account gets hacked when the personal information related to the account is directly shared. Roblox can help you recover your hacked account only once. You have to ensure all possible measures to secure your account information. Ensure that you don’t keep your account logged in on multiple devices.

Now, What do I do if my Roblox account gets hacked, and I don’t have an email?

Immediately share your problems with Roblox within 24 hours. Roblox can do nothing if you don’t tell them about your hacked account within that duration.

Go to the support page of Roblox and manually fill the form. Describe your issue in the Description box and select Account Hacked or Can’t log in Option. But, Before doing anything, get the latest version of Roblox download to make sure that it’s not the app that’s causing this problem.

How to Recover Hacked Roblox Account

Roblox allows the recovery of a hacked account only once. You cannot contact them for an account recovery more than once.

If this is the first time you face a hacked account issue, this post is definitely for you. And, If you are a beginner then you should definitely go through our guide on how to add friends on Roblox and make a Roblox group.

Here are the steps to recover a hacked Roblox account:

1. Remove Browser Extensions and Run a Full-Virus Scan

Remove any suspicious software from your PC along with browser extensions. Run a full virus scan to remove harmful files and programs. Then download Roblox from a trusted source.

Use necessary browser extensions from safe and verified websites.remove-chrome-extensions

PRO TIP: Enable bubble chats on Roblox for better communication.

2. Reset Your Password

Change your password to something difficult and use chrome extensions to save those passwords. Resetting Roblox password or changing it every week helps prevent account hacking on Roblox. I have made a full guide on how to reset the password on Roblox.change-password-roblox

But, What if someone else added a PIN to my account?

Contact Roblox customer care and the Customer Support Team will assist you with removing the PIN.

3. Enable 2-Step Verification

Once you reset the password, quickly enable the two-step verification process. It will secure your account, and Roblox can soon help you with your problems.

Here are the steps to enable a 2-step Verification process in Roblox:

  1. Go to Roblox Settings.roblox-account-settings
  2. Click on Security Tab.
  3. Enable the two-step verification process. Verify your email ID. Roblox will send a code to your email id when you log in from a new device.enable-two-step-verification-roblox
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4. Contact Roblox

Immediately share your problems with Roblox within 24 hours. Roblox can do nothing if you don’t tell them about your hacked account within that duration.

Go to the Roblox support page and manually fill the form. Describe your issue in the Description box and select Account Hacked or Can’t log in.

Contact Roblox from the first email address added to the account or from the billing email address used for the first payment made on the

Roblox will contact you through the mail. Perform the steps advised by Roblox. You will get your account back once you complete the steps accurately.

Also, Check out our separate post on how to delete Roblox account.

Note that: Hacked accounts are eligible for a one-time recovery. Roblox does not have a feature that allows returning an individual account to a previous state.

But,  What if the hacker changed the password, and the user doesn’t verify in Roblox?

Roblox may still be able to get back your hacked account if you provide them with enough information, like the email ID and the first password.

How to Deal with a Compromised Roblox Account

Compromised accounts are eligible for a one-time recovery of inventory lost. That means You can appeal to claim back your money only once.

For this, you have to show your Roblox Fund Transactions and proof of your trade and deals. Fill up the Contact Us Form with crystal clear information and try to notify Roblox within 30 days of the account being compromised.

Check out how you can perform a successful trade on Roblox.

Roblox cannot typically able to recover the account’s inventory if not notified before 30 days. Also, Report players attempting to make scam deals with the Report Abuse feature.

Keep Roblox Account Safe – 7 Secret Tips

Keeping Roblox account safe is more important than just playing. I kept my Roblox account safe from hackers for 15 years. I recommend spending a few minutes reading this post. It will help you secure your account for a lifetime.

Here are the steps to keep the Roblox account safe:

  1. Never Share Your Roblox Password
  2. Enable 2-Step Verification
  3. Log Out from your Account after playing.
  4. Make a Unique Password
  5. Never add someone else’s email address to your account.
  6. Recognize Scam Sites
  7. Never get tricked by in-game forms.

Sometimes people share rumors of hacking accounts just like the John and Jane Doe rumors. Just to remind you that, these two accounts were old Roblox accounts created by staff for testing the game.

Roblox is always watching your account for any potential concerns. Don’t hesitate to fill out the form if you land in any trouble.

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Final Thoughts

Roblox account gets snatched from you through scam links. Never give the password to a stranger who promises something in return. More than a million Roblox user lost their account because of free Robux scams.

Free Robux scam sites request your login credentials, and your account gets banned immediately.

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