The ever-evolving gaming industry has been booming in recent years, and most games are introducing online multiplayer features.
While most games are adapting online features, it’s also leading to numerous issues, like the error code 31-4302 in Genshin Impact. If you landed here after facing the error code 31-4302, don’t worry, I’ve got your back.
In this article, I will show five working methods to solve the error code 31-4302 of Genshin Impact. So, let’s get started!
What is Error Code 31 4302 in Genshin Impact?
Error code 31-4302 is the most common error of Genshin Impact that players face while launching the game. This error mainly occurs when the game launcher cannot load the resources. Players can also encounter this issue because of client-side issues like outdated and corrupted files.
Usually, this error shows up on the login screen of Genshin Impact. Error code 31-4302 prevents the users from logging in or playing the game.
Sometimes this error occurs when the player manually downloads the game files instead of using the Genshin Impact Launcher. Manually updating the game files can download extra files or miss the required files, leading to the error code 31-4302.
While updating the game using the launcher, it automatically deletes the previous files when the new update begins. Though manually updating doesn’t automatically remove old files, which can cause several issues, like error 31-4302 and error code 0x7e.
Error code 31-4302 also suggests that the player may need to reinstall the game. However, this is not the case for all. Instead, you can try some simple fixes before reinstalling the game.
How to Fix Error Code 31 4302 in Genshin Impact
To fix the error code 31-4302, you should restart the game client, as most of the time, this error occurs because of client-side errors. Besides, you can run the game directly from the game folder, repair the game files from the launcher, or uninstall & reinstall the game to resolve the issue.
Before anything else, ensure your internet connection has no issues and is capable of handling the Genshin Impact minimum connection speed requirements (3Mbps download speed, 1Mbps upload speed, and Ping under 150ms).
Now let’s have a look at the following methods to resolve the error code 31 4302 in Genshin Impact.
Here are the methods to fix the error code 31 4302 in Genshin Impact:
1. Restart the Game Client
This is the easiest and most common fix for numerous technical problems. A simple restart of the Genshin Impacct launcher can resolve the error 31 4302.
Simply exit the game client and also close the launcher from the system tray. Once the game launcher is closed, reboot the game again.
Running multiple programs in the background sometimes leads to this annoying problem. In such scenarios, stop background applications using Task Manager or restart Windows to clear up background processes.
Now, relaunch Genshin Impact on your PC. That should resolve the issue. However, if the error code still pops up, move on to the following method.
2. Run as Administrator
As mentioned earlier, this error is related to the client launcher. Launching the game without the launcher and running it as an administrator will resolve the problem. Consider the following instructions to boot the game without the game launcher.
Here’s how to run the game without the game client:
- Press Windows + E keys to open File Explorer.
- Navigate to the folder where the game is installed (Genshin Impact game folder).
- Locate and right-click on the GenshinImpact.exe.
- Select Run as Administrator from the context menu.
The above steps will launch the game without showing any error. However, if the problem still appears, locate the “blob_storage” folder in the Genshin Impact folder, and delete it.
3. Repair Game Files
Players sometimes cannot log in to Genshin Impact because of several reasons. Developers have added the repair option to resolve the issue. Boot up the game launcher and follow the subsequent process to repair the game files.
Check the steps below to repair Genshin Impact game files:
- Boot up the Genshin Impact launcher.
- Click the hamburger icon next to Launch in the lower right.
- Select Repair Now.
- Click on Confirm when prompted.
Now allow some time to finish verifying the game files process. Once the repair is completed, restart the launcher and check if the problem has been fixed.
4. Check Your Internet
Genshin Impact requires a stable, high-speed internet connection like all other online-based multiplayer games.
If there is an issue with your internet connection, it will fail to connect to the server, leading to the error code 31-4302. Use a speed test tool to check your connection to avoid server-related issues.
Also, don’t forget to check the Genshin Impact server status to ensure the error is not showing up because of server issues. Go to DownDetector and check the current server status.
If you are using a VPN to secure your network, turn off the VPN before launching the game because sometimes, VPN can interfere with game functions and could cause instability.
5. Reinstall Genshin Impact
Because of an outdated version of the game files, Genshin Impact may get stuck on the loading screen. So, ensure your game is updated to the latest version.
If none of the above methods resolve the problem, the only remaining option is to uninstall and reinstall the game.
Simply uninstall the game from your device settings and then download the game files from the official Website. Once all the necessary files are downloaded, install the downloaded files properly.
If you are on mobile, uninstall the game and download it again from the App Store (for iOS) or Google Play (for Android). Now launch the game on your device, and you won’t ever face the error code 31 4302 again.
How to Fix Genshin Impact Error Code 31-4302 on Mobile
To fix the error code 31-4302 on mobile, you need to change the global-metadata.dat file name. Changing the name ensures the game can access the files without any issues, and it will instantly resolve the error code of Genshin Impact.
Consider the subsequent procedures to resolve error code 31-4302 on your Android mobile.
Here are the steps to fix error code 31-4302 on Android:
- Open the default File Manager app.
- Click on the storage drive where the game files are stored.
- Navigate to Android > data > com.miHoYo.GenshinImpact.
- Open the files folder and then go to il2cpp > Metadata.
- Select the global-metadata.dat file and rename it to another name.
After changing the name of the global-metadata.dat file, restart the device. Once the device is booted successfully, relaunch the game and check the error is already gone.
Wrap Up
Remember, error code 31-4302 mainly shows up for client-based errors. So, ensure the game client is updated and has access to stable internet.
Running the game file with administrator permission also helps resolve the issue. Besides, repair your game files to ensure there are no corrupted files. If nothing works, reinstall the game.
Which method fixes the error code 31 4302 for you? Let me know in the comment section below.
