Fix Microsoft Teams can't Join Meeting [2024 Guideline]

Written By Steven Arends

Just imagine, how would you feel when all your business partners are waiting for you to join the meeting but unfortunately, your Microsoft Teams isn’t responding or you can’t join a meeting. Or, you have to give a presentation in front of your senior colleagues but you can’t as Microsoft Teams can’t join the meeting.

It will be embarrassing, won’t it? You aren’t the first person who is facing this problem. As a Microsoft 365 user, I’ve also faced the same situation. After researching for hours, finally, I was able to fix my Microsoft Teams and join meetings.

fix-microsoft-teams-can't-join-meeting

So, why can’t Microsoft Teams join a meeting?

Your Microsoft Teams can’t join meetings if your internet connection is weak at the knees. If you use windows firewall or antivirus protection, that will prohibit the connection service. Due to not updating Microsoft Teams or using an older version, you can face this problem.

Don’t skip any part or go anywhere. Read throughout the end of the article carefully as I’m going to show all the possible ways to fix Microsoft Teams can’t join meetings.

How to Fix Microsoft Teams can’t Join Meeting

You can fix the Microsoft Teams that can’t join a meeting by restarting your device, logging out and logging back again into your account, reinstalling Microsoft Teams, clearing Microsoft Teams cache, updating your Microsoft Teams, power cycling your device, allowing Microsoft Teams through windows firewall.

Here are the fixes to solve Microsoft Teams can’t join meeting in detail:

Fix 1. Restart Your Device

Sometimes, the solution lies simply by restarting your device. When you are failing to join meeting via Microsoft Teams, you can close Microsoft Teams and restart your device.

For restarting your device or operating system, you may click on the Windows icon. Once, the Windows icon is opened, click on the power option. You will see the Restart option and click on it to restart your device. Now, open the Microsoft Teams and see if the problem still lasts or not.

Check out the easiest way to Green Screen with Microsoft Teams.

Fix 2. Log out & Log in Back to your Account

You can cast aside the problem of Microsoft Teams can’t join meetings simply by logging out from your current account and logging back to your account again.

Here are the steps for logging out from your Microsoft Teams account using Desktop: 

  • Open your Microsoft Teams using a desktop.
  • After opening Microsoft Teams, you need to visit your profile account.
  • You must proceed towards your profile photo and click on it.
  • You will see various options and look for the logout option.sing-out-mc-teem
  • After finding the logout option, click on that option and you will log out from your Microsoft Teams account.

You should restart your device and proceed to log in to your account again.

Here are the steps for logging in to your Microsoft Teams account using Desktop: 

  • Open your Microsoft Teams using a desktop.
  • After opening Microsoft Teams, you need to visit your profile account.
  • You must proceed towards your profile photo and click on it.
  • You will see various options and look for the login option.log-in-mc-teem
  • After finding the log in option, click on that option and you will log in back again to your Microsoft Teams account.

There might be a concerning issue that, you use your Microsoft Teams via mobile and how will you log out and log in back to your account using that device.  Don’t worry too much as I am going to tell you about it.

Here are the steps for logging out from your Microsoft Teams account using mobile:  

  • Open the Microsoft Teams using your mobile.
  • Click on the hamburger button, three parallel straight lines which are also known as the Menu bar for opening more options.
  • You will see the Settings option and click on it.
  • Find the Sign-out or log-out option from them and select the option to sign out or log out from your account.

Now, restart your device press the power button and log in back again to your account. 

Here are the steps for logging in to your Microsoft Teams account using mobile: 

  • Open the Microsoft Teams using your mobile.
  • Click on the Menu bar for opening more options.
  • You will see the Settings option and click on it.
  • Find the Sign-in or login option from them and select the option to sign in or log in back to your account.

Also, check out our separate post on Airpods Not Working with Microsoft Teams.

Fix 3. Reinstall Microsoft Teams

Another way you can try to fix Microsoft Teams can’t join meetings is by reinstalling Microsoft Teams.

Here are the steps for reinstalling Microsoft Teams:

  • You should uninstall the existing Microsoft teams to reinstall it.
  • Type control panel on your Windows search box and navigate to the Programs and Features option.Programs-win11
  • Then, you have to select the Uninstall a program option and find Microsoft Teams.uninstall-microsoft-teams
  • Click on the Uninstall option for removing the existing account.
  • Restart your operating system and install Microsoft Teams again.

Facing error code caa70004,you can quickly Fix Microsoft Teams Error Code CAA70004 from our detailed guide.

Fix 4. Delete Microsoft Teams Cache

The cache files are the root of many problems and you must delete the Microsoft Teams Cache folder.

Here are the steps for deleting Microsoft Teams Cache:  

  • Press the Windows key+ R key from the keyboard for opening the Run Windows.
  • Then, type %appdata%\Microsoft\Teams in the Run Windows command box and click the Ok option.appdata-Microsoft-teams
  • In the next step, you have to find Microsoft Teams and navigate to the Cache folder.
  • Select the Cache folder and delete all the files.
  • Once the Cache folder is deleted, you have to open Microsoft Teams and see if the problem persists or not.

Fix 5. Power Cycling Your Device

If your internet connection speed decreases very rapidly or fluctuates very frequently, you will face this problem. You should complain to your internet service provider for stabilizing the network. You can power cycle your device for a quick solution.

Here are steps for power cycling your device:

  • Shut down your operating system after closing the Microsoft Teams.
  • You have to power off your router or modem.
  • Halt for 3-5 minutes before restarting your router or modem.
  • Open your device and connect it to the internet.
  • Now, open your Microsoft Teams again and see the result.

Fix 6: Update the Microsoft Teams

You must update your applications regularly for using them without facing any sort of trouble. Your Microsoft Teams may not join meetings if you and the other people use different versions of Microsoft Teams.

Here are the instructions for updating Microsoft Teams:

  • Open your Microsoft Teams application and click on the three dots beside your profile picture.
  • Click on the Settings option.tree-dot-setting-team
  • You will see the About Teams option and click on it.
  • On the right side, you will see the updated version if available.about-team
  • Click on it to update Microsoft Teams.

Follow our guide on how to record Microsoft Teams meeting.

Fix 7. Allow Microsoft Teams through Windows Firewall

Most of us generally use Windows Firewall or antivirus for protecting the operating system from bugs, malware, viruses. But sometimes, these protective shields don’t allow permission for accessing the meeting code. To solve it, you have to add Microsoft Teams to the whitelist.

Here are the ways of allowing the Microsoft Teams through windows firewall:

  • You have to type Control Panel in the Windows search box and press the Enter key.
  • Then, you should select the System and Security option and move forward to the Windows Defender Firewall option.windows-11-control-category-system-and-security
  • You can see Allow an app or feature through the Windows Defender Firewall option on the left upper side of your screen.allow-an-app-through-firewall
  • You must click on the Change Settings option and find Microsoft teams which will be as teams.exe.
  • Then, you have to enable this app for both private and public use. Click OK.
  • Finally, you have to restart your computer and I hope you will be able to join a meeting using Microsoft Teams.

Reasons for Which Can’t Microsoft Teams Join Meeting

Microsoft Teams is a part of the Microsoft 365 application. It is a popular platform for video conferencing, attending meetings while staying at home, hold meetings between your team to enhance teamwork. You can face this problem for many reasons.

Here are the reasons for which your Microsoft Teams can’t join a meeting: 

  • If your internet connection speed fluctuates or decreases very frequently, you will be stuck with this problem.
  • If you use a Windows firewall, you can be fronted by this problem.
  • If you use antivirus protection that hinders your service connection, you will be encountered this problem.
  • You will face this hiccup due to not updating Microsoft Teams.
  • You will be traumatised by that problem for using an older version of Microsoft Teams.

Conclusion

During the COVID-19 pandemic situation, people from all around the globe has become very much dependent on such applications by which they can continue their corporate world ensuring maximum security by staying at home. Microsoft Teams is also such a type of application.

In this article, I’ve shown you the ways of fixing the Microsoft Teams can’t join meeting error. I’ve also shown the reasons behind this problem. Follow every part sequentially to solve this problem.

Read carefully to understand and if you have any questions regarding this problem, you can ask in the comment section. Our experts will try to solve your problem as soon as possible.

About The Author
Steven Arends is a computer science graduate and tech enthusiast with over 10 years of experience in the field. He has a vast collection of computer hardware and loves exploring the latest advancements. As a contributing author to 10Scopes, Steven shares his expertise to make the world of technology more accessible and easier to understand for all readers.

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