Fix PS5 Error Code CE-100002-3: 6 Working Solutions [2024]

We all know how buggy cyberpunk was when the game initially came into the consoles. However, with the updates, the game is now in a running state.

But what if you cannot update the game because of some error?

Yes, recently few PS5 users are complaining that they cannot update their game. Every time they want to common error 100002-3 shows up.

What is Error Code CE-100002-3 on PS5?

As a gaming fanatic, I am here to assist you with an entire guideline on how to resolve this issue.

So put on your reading glasses to get your desired fix for the problem.

Why are you experiencing CE-100002-3 on PS5?

You may get the error CE-100002-3 when trying to upgrade their PS5 games. It shows a program update failed due to a problem with the console. A newer version of the game cannot be played on your PS5 since it has not been updated.

Common Error CE-10002-3 had also appeared on the screen when players attempted to begin their games in a number of situations. CE-100002-3 might prohibit players from starting their games.

You can see the error code CE-100002-3 for plenty of reasons. To resolve the error, you must first identify the source of the problem. Some of the most typical issues that cause this error are as follows:

Now that you know what might cause this issue let’s move on to troubleshooting.

Check out whether you can play Roblox on Ps5.

How to Fix Error Code CE-100002-3 on PS5

PS5 came out in late 2020, so it is very common that the latest software updates will be a little bit buggy. The same scenario also took place when PS4 came out in early 2014.

But with time, the PS4 console moved up to be one of the most user-friendly consoles of all time, with bugs being narrowed down to nearly 0 percent.

So we can be hopeful that with time and updates, the PS5 will be more user-friendly and less buggy.

Error code CE-100002-3 is one of the most common errors right now in PS5. The error appears if the game cannot update or if the game file is corrupted.

For CE-100002-3 to be fixed, your PS5’s operating system software must be upgraded.

And if the console is running for a long time, then restarting the console also helps. And if the console is out of space, then the common error 100002-3 will appear. So if your console is out of space, it is better to install extended storage for your PS5.

Also, check out our separate post on how to fix PS5 error code wc-365475.

Here are the steps to fix PS5 Error CE-100002-3:

1. Restart The PlayStation 5 Console in Safe Mode

The PS button is sometimes used to put our console in rest mode and then turn it back on again. This means the console is running for a long time in the background.

If the system is running in the background, this might be the cause of the problem.

Here are the steps to restart the PS5 console:

• Press the PS button on your PS5.
• Move to the Power Logo.
• Turn off your PS5.
• Press the power button on your PS5 to turn it on.

Hopefully, the problem will be resolved, but if not, go to the next solution.

Read more on how to fix PS4 error code e-82000168.

2. Update Your PlayStation 5 Firmware

If you haven’t upgraded the console’s firmware in a long time, you’ll get an error 100002-3.

Navigate to the settings option in your PS menu.

Here are the steps to update Your PS5 Firmware:

• Look for the option System Software.
• Allow some time for your console to download the update.
• Go to the notification menu. You will notice your downloaded update there.
• Download and install the update. The PS5 will reboot while the update is being installed, so don’t turn it off on your own.
• Navigate to the notification menu. There will be a notice indicating your PlayStation console has been updated.

Now go and update the game you were facing issues with. If the error is still there, follow the next method.

Do check our epic guide if you are facing NAT Type Failed on PS5.

3. Reinstall The Game

If you are facing issues with the game, the most effortless way to fix it is to delete the game and reinstall it. It is very easy to delete and install it again on PS5. Before Deleting the game, make sure you keep the saved files on the cloud storage.

Here are the steps to Reinstall a Game:

• Go to the game you are facing issues.
• Click on the options button on your DualSense.
• Delete the game.
• Navigate to your Game library or Insert the game Disk.
• Download or install the game.
• Check the game updates.
• Download and install the game update if there is any.

Now try and play the game. If the issue is there, try the following method. Want more PS5 games?

4. Test Your Internet Connection

PlayStation systems occasionally fail to connect to the Internet. If the network connection is unavailable, the common error 100002-3 will display because the game cannot update at a varying speed.
Here are the steps to test your Internet Connection on Ps5:

• Click on Setting from your PlayStation Home.
• Navigate to the network.
• Go to Test Internet connection.
• Give your console some time to examine your Internet Speed.

If the internet speed is below average, then the possible reason for the error code is your internet connection. To fix your internet connection, get in touch with your ISP.

5. Install An External Hard Drive On Your PS5

If your PS5 is out of space, then the console cannot download the game updates. So it is better if you move your game to another location.

Keep that in mind you still cannot move PS5 games into extended storage. Games that support backward compatibility can be transferred to extended storage.

Here are the steps to Install extended storage on the PS5:

• Insert the extended storage in your PS5.
• Wait for the notification to arrive.
• Format the extended storage.
• Set the extended storage as your install location.
• Click on the game you want to move.
• Move the game to your extended storage.
• Check for game updates.
• Download and install the game updates, if any.

Run the game you are facing issues with. If the error code is still there, try the following method.

You may like to read: does PS5 play DVDs.

6. Contact PlayStation Network Support

Finally, if you have tried all the methods, then this problem can be fixed only by performing this last fix. If PlayStation’s help isn’t available in your area, utilize a VPN to complete this step.

Here are the steps to contact PSN support:

• Go to the Sony official website.
• Navigate to the PlayStation Network and log in.
• Use your PSN ID to log in.
• Select Online Support from the drop-down menu under Support.
• Notify them of your issue.
• Wait for the Playstation authorities to respond.

You should be able to solve the problem using this method. If the error code is there, try and wait for the next game update.

Final Thoughts

I know how big of a deal it can be if you cannot play your favorite game because of some errors. Luckily this is a widespread error in the PS5. Sony hopefully will come with an update that will be more consistent.

Hopefully, with this guideline, you can fix the error code CE-100002-3.

And if you still have any queries, you can always reach us.