PS5 Not Accepting Disc [100% Working Solution]

Written By Farhan Max

Collecting steelbooks, game disc is a hobby for some people. I had had my own share of hobbies while growing up. When I was a kid, I used to collect pirated game disks.

Up until someone said, hey, it is illegal to do so! Trust me; I don’t have any of them anymore.

But I still collect disks for my PlayStation 4 and 5.

Though I have the PlayStation 5 digital, I still collect discs for my friends to gift them on their birthdays. I went all digital because I like to change games every now and then, so every time getting up and changing the disc sounds like torture.

How do you insert a disc into a PS5?

To insert a disc into the PlayStation 5, all you have to do is hold the labeled side of the disc and insert it right into the PlayStation. If your PS5 is in a vertical position, hold the disc vertically and keep in mind the labeled side of the disc should be on the left side.

Even if you follow the instructions written above, you might still face difficulties inserting a disc. And that is what this guideline is about. Hopefully, when you are done reading the guideline, you will have no problem inserting the disc into your PlayStation 5.

So keep reading till the end to get your desired fix.ps5-not-accepting-disc

Why won’t my PlayStation accept a disc?

Your PlayStation 5 might not be taking discs because the disc might be dirty or damaged. The worst-case scenario would be that your Blu-ray drive is damaged or clogged with dust.

Disk rejection on your PlayStation 5 may be a real pain. It might prevent you from playing your favorite discs. A disc that won’t read on the PS5 is just as annoying as one that won’t play at all on the PS5. For the most part, it is not a long-term issue.

Actual hardware failure, console firmware difficulties, or a faulty disc are the most common causes of disc errors on the PlayStation 5 system. This issue may impact game discs, as well as Blu-ray and DVD discs, depending on the model. If the disc drive mechanism, the disc sensor, or the eject button are not functioning properly, it is possible that there is a fault in the software that stops the system from receiving, reading, or ejecting discs.

Dusty, damaged, or unrecognized discs are typical causes of this problem, as is a disc that is not recognized by the system.

Also, check our exclusive tutorial on the fastest DNS servers for PlayStation5.

A random glitch in the system might be the source of the issue for certain users, in which case they should contact support. Fortunately, disc reading errors in the PlayStation 5 may be corrected as soon as they are found. Most of the time, just restarting the device will resolve the problem.

You should consider turning off your PlayStation 5 if you’ve been using it for a long amount of time and haven’t given it a chance to rest. Leaving your PS5 on for a prolonged period of time may It’s likely that damaged game files are to blame if the game you’re attempting to play is already installed on your console but won’t play because the console has suddenly stopped reading the disc. It is possible that this condition will occur at any time, frequently after an incorrect system update has been deployed or when you stop a system update.

Corrupted game files can be another reason behind this problem. That happens quite a lot if you are playing a PS4 game on PlayStation 5.

As I said earlier, if your Blu-ray drive is somehow damaged, that will also prevent you from inserting a disc or ejecting a disc, or taking away the readability of discs. If there is a hardware problem, you cannot probably fix it at your house. The smartest thing would be to claim a warranty, but I would suggest following the steps written below before that.

How To Fix PS5 Not Accepting Disc

Before going into the troubleshooting, I would like to clarify that if you are trying to insert a disc into a PlayStation 5 digital, that won’t simply work even if you bought a good enough external Blu-ray Drive.

I don’t know if there is any external Sony Blur-Ray drive from Sony, but yes, even if you get those still won’t work in a digital PlayStation 5. As the PlayStation 5 digital simply won’t support any disc. It might support in the future, but to this day, it is not possible to insert a disc and play or watch anything on the PlayStation 5 digital.

Also, if you are putting normal disc or games that are from Xbox won’t support either. So, first of all, before going into any troubleshooting method, make sure you are inserting the correct disc. If you are trying to insert discs that are made for PlayStation 1,2, or 3, it won’t work either. Yes, PlayStation 4 discs will work, so you are safe there.

So now that we know all about do’s and don’t, let’s get straight into the troubleshooting.fix-ps5-not-accepting-disc

Here’s a complete guide on how to fix PS5 not downloading games.

Here are the steps to fix PS5 not accepting discs:

1. Eject the previous disc

This is a common mistake. We often tend to insert a disc before ejecting the previous one. Ovbosilusy, you cannot put two discs inside the PlayStation 5. One at a time!

Here are the steps to eject discs in PS5:

  1. Close the game.
  2. Hit the eject button.
  3. Wait for the spin to finish.
  4. Take out the disc.

Now insert the new game disc and enjoy the next-gen gaming experience.

2. Clean the disc

After inserting the disc and you hear the spinning sound and are reading, but the PlayStation is telling you the disc is dirty, then all you have to do is take out the disc and clean it.

Here are the steps to clean a PS5 disc:

  1. Press the eject button.
  2. Clean the disc with a microfiber cloth.
  3. Insert the disc right back in.

After that, you should be able to play the game if the disc is dirty. But make sure to clean it every time when you are taking out the disc.

Quickly check out our epic guide on how long do PS5 Controllers last.

3. Turn off The PS5

If you are playing games for a long time, then you should turn off the PlayStation 5 and give it a rest. It will also take care of the glitches that you are having.

Here are the steps to turn off the PlayStation 5:

  1. Press the PS button.
  2. Go to Power options.
  3. Select turn off PS5.
  4. Wait up until the white light turns off.

You can also turn off PlayStation 5 by holding down the power button for 7 secs or until you hear the 2nd beep.

4. Reboot PS5 in safe mood

If there is a software glitch that is preventing you from reading a disc, then you should reboot your device in the safe mood.

  1. Turn off your PS5.
  2. Hold the power button up until you hear two beeps.
  3. Connect your Dual Sense via USB.
  4. Tap on restart PS5.
  5. Wait for the PS5 to boot up.
  6. Insert the disc.

Your PlayStation 5 disc drive should work now. If you see the problem is still there, then try to claim the warranty. Do not open it up if you are in the warranty plan, or it will be void.

Can I play PS5 without a disc?

Yes, you can Play games on PS5 without a disc. If you buy the PlayStation 5 digital edition, you have to go to the PS store and purchase the games you want to play. Games that you buy from the store or claim the ps plus will forever be in your library.

If you are thinking that you cannot play games with the standard PlayStation 5, then don’t worry. You can also play games digitally. The method is the same, buy the games you want to play from the PS Store, and the games will be in your account library.

Buying games digitally takes out the hassle of ejecting or inserting the disc. Also, you don’t have to worry about cleaning a disc every now and then. But you cannot sell the games after you are done playing. So yes, if you are in trading or want to make money selling games multiple times, then going digital ain’t for you.

Read more on how to fix PS5 Overheating.

Final Thoughts

It is very hectic when you insert a disc, and it doesn’t work. It happened to a lot of us back in the day and, quite surprisingly, is still a common problem.

Hopefully, you can solve your problem in no time with this guideline.

And if you still have any queries, you can always reach out to us.

About The Author
Farhan Max is a tech geek with a particular interest in computer hardware. He's been fascinated by gaming since childhood and is now completing his undergraduate studies while researching and testing the latest tech innovations. Alongside his love for all things geeky, Farhan is also a skilled photographer.

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