You are familiar with the default Mail app on Windows 11 to send and receive emails, and suddenly you encounter the Mail program did not work correctly.
Are you now looking for an ultimate solution to fix the problem but can’t find a way out?
As a tech specialist and enthusiast, I found the most effortless methods to solve the issue of the Microsoft Mail app not working. So, if you are looking for an ultimate solution to fix the Windows 11 Mail app working issue, then you have come to the right place.
This post will show you some of the best practical and effective techniques to fix the Windows 11 Microsoft Mail app not working or not syncing issue on your Windows 11 system.
So, why does your Mail app not working on Windows 11?
Keep reading and precisely follow the instructions.
How to Fix Mail App not Working on Windows 11
Mail and Calendar app in Windows 11 built-in email client application provides essential functions and a simple interface for keeping up with your email without using any third-party email app.
Many Windows 11 users reported that, after upgrading Windows 10 to 11, the Mail app is not working correctly. They face different issues such as not syncing, not opening, crashing, freezing, not receiving emails, etc.
The situation is very annoying and frustrating because the Mail app is convenient for sending and receiving emails. This section will show you several tested and proven solutions to solve the problem.
So, let’s dive right in to know the solution for the print screen not working issue.
Here’s a complete guide on how to use Windows 11 installation assistant.
Here are the steps to fix the Mail app not working issue on Windows 11:
1. Check Email Privacy Settings
Checking your email privacy settings is the first method to solve the Mail app not working issue. It can be possible your system’s email privacy settings might be restricting apps from accessing your new email account.
So, check your email privacy settings to ensure your system is not restrict your email apps to fix your Mail app not working issue.
Follow the steps to check the email privacy settings:
- Press Windows Key + I on your keyboard to open the Windows System Settings
- Click on the Windows icon on your taskbar, and then click on the Settings icon under the pinned apps to open Windows Settings.
- Type settings on the windows search bar and hit the Enter button to open Windows Settings.
- Select the Privacy & security tab option from the side left settings menu panel.
- Scroll down and click on the Email section on the right side of the screen.
- Make sure to toggle on the button to access your email under the Email access section.
- Make sure to toggle on all the buttons to allow all apps to access your email under the Let apps access your email
- Reopen your Mail app to see whether your issue has been resolved.
Check out our separate post on Windows 11 high disk usage.
2. Run Windows Store Apps Troubleshooter
When you encounter any problem with your Windows 11 system, try to run your problem-related troubleshooter. The troubleshooting method can help you to detect and fix your problem automatically.
So, to solve the Mail app not working problem, you can run the Windows Store Apps troubleshooter on your Windows 11 system computer.
Follow the steps below to run the Windows Store Apps troubleshooter:
- Press the Win + I keys on your keyboard to open the Windows System Settings.
- Click on the Start icon at the left side corner at the taskbar and select Settings app under the Pinned apps to open the System Settings.
- Select System tab on the left side settings menu panel.
- Select Troubleshoot option on the right-side system window.
- Click on the Other troubleshooter’s
- Scroll down and find the Windows Store Apps troubleshoot option under the Other
- Click on the Run button to run the Windows Store Apps
- Wait a few seconds to detect and resolve the Microsoft Store problems.
- After a few seconds, Windows Store Apps troubleshooting is completed.
- Click on the View detailed information to view the detailed information on the problems.
- Click on the Close button to close the troubleshooter window.
- Try to reopen the Mail app to see whether the problem is solved.
3. Check Mail & Calendar App Permissions
Many users claimed that email, calendar, or contacts app permission is disabled somehow on their Email and Calendar app. Allowing all the apps permissions can fix the Mail app not working issue successfully.
So, follow the steps below to check the Email and Calendar app permissions:
- Press Windows Key + I on your keyboard to open the Windows System Settings
- Click on the Windows icon on your taskbar, and then click on the Settings icon under the pinned apps to open Windows Settings.
- Select the Apps tab option from the left side settings menu panel.
- Click on the Apps & features option at the top of the right side screen.
- Scroll down and find the Mail and Calendar
- Click on the Mail and Calendar three-dot menu and select the Advanced options.
- Toggle all the buttons to allow permissions for all the apps under the App permissions section if permissions are disabled.
- Reopen your Mail app to see whether your issue has been resolved.
Also, check out our separate post on install active directory users and computers on Windows 11.
4. Check Mail App Sync Settings
Microsoft Mail app sync feature is a significant feature. If your Mail app sync feature is disabled or turned off, you can not receive email notifications.
So, to fix the Mail app not working or syncing problem, you need to manually check the Mail app sync settings to ensure the sync is enabled.
Follow the steps below to check the Mail app sync settings:
- Press the Win key on your keyboard to open the Windows Start
- Click on the Mail under the Pinned app section to open the Mail app.
- Click on the Settings icon at the bottom of the left-side window to open the Settings panel.
- Click on the Manage accounts
- Select your email account to edit the settings.
- Click on the Change mailbox sync settings.
- Turn on the Email toggle switch to enable the email sync feature under the Sync options if it was disabled.
- Click on the Done button to apply or save the change.
5. Update the Mail App
If you face your Mail app not sending or receiving messages, it may be bugs or glitches. Update the newer version of the Mail app if your Mail app functions aren’t working correctly.
Compared to the latest releases, older Mail app versions have errors and glitches. If you’re using an older version of the Mail app, check for updates to fix the Mail app not working issue.
Microsoft is continually making improvements to fix all kinds of bugs and glitches. Microsoft regularly releases app updates to fix glitches, bugs, and other technical issues. You must always be up to date with your apps to prevent technical problems.
Follow these steps to update the Mail app on Windows 11:
- Press the Win key on your keyboard to open the Windows Start menu.
- Click on the Microsoft Store under the Pinned app section to open the Microsoft Store application.
- Select Library at the left side bottom corner of the window.
- Under the Updates & downloads, you can see the available app that receives an update.
- Click on the Update button and wait some time to finish the update. Or,
- Click Get Updates at the top of the right side Library window.
- Mail app automatically starts updating if an update is available and waits some time to finish the update.
- After finishing the update, open your Mail app again and check your problem is fixed or not. If your issue is not resolved, then try the next solution.
Check out the easiest way to fix blue screen on Windows 11.
6. Check your Network Connection
An inactive internet connection can be the reason to face Windows 11 Mail app not working problem. Your slower or problematic internet connection can create issues with sending or receiving emails.
So, first, you need to check your internet speed to ensure your internet speed is stable and safe. To confirm this, use Speedtest by Ookala or Fast.com to run a speed test to calculate your internet speeds.
If your speed test result is not good as you expected, then you can try to fix your network connection by restarting or rebooting your router.
After establishing your network connection, recheck your network connection speed to ensure your network connection problem is solved. Then, relaunch the Microsoft Mail app to ensure the issue is fixed.
But, if you continue to have issues with your internet, you should contact your Internet Service Provider (ISP) and report the problem.
7. Reset the App
You can repair and reset the Mail app to fix the not working issue. Sometimes, repairing and resetting apps can solve technical errors or problems.
So, you can try this method to solve your Mail app not working or opening problem.
Follow these steps to repairing and resetting the Mail app:
- Press Windows Key + I on your keyboard to open the Windows System Settings
- Click on the Windows icon on your taskbar, and then click on the Settings icon under the pinned apps to open Windows Settings.
- Select the Apps tab option from the left side settings menu panel.
- Click on the Apps & features option at the top of the right side screen.
- Scroll down and find the Mail and Calendar
- Click on the Mail and Calendar three-dot menu and select the Advanced options.
- Scroll down and find the Reset
- Click on the Repair button to try to repair first. The app’s data won’t be affected. Now, check to restart your app and try to log in to see whether your problem is solved.
- Click on the Reset button to reset the app if the app still isn’t working. Note: The app’s data will remove permanently.
- To see if your issue has been resolved, open your Mail app.
8. Run the System File Checker (SFC) Tool
Another option to fix the Mail app not working issue on your Windows 11 system is to run the System File Checker (SFC) tool to scan and restore the corrupted system files.
Follow the steps below to run the SFC tool:
- Press the Win + S key on your keyboard to open the Windows Search panel.
- Type cmd and click on Run as administrator to open the Command Prompt with admin privileges.
- Type the sfc /scannow Hit the Enter button to run the SFC tool to scan and restore the corrupted system files.
- Wait until the process is complete.
- After the successful scan, see whether your problem is solved.
9. Reinstall the App
To resolve the Windows Mail app not working issue, you can reinstall the app. Technical issues can sometimes resolve by reinstalling the app.
Follow these steps to reinstalling the apps:
- Press Windows Key + I on your keyboard to open the Windows System Settings
- Click on the Windows icon on your taskbar, and then click on the Settings icon under the pinned apps to open Windows Settings.
- Select the Apps tab option from the left side settings menu panel.
- Click on the Apps & features option at the top of the right side screen.
- Scroll down and find the Mail and Calendar
- Click on the Mail and Calendar three-dot menu and select the Advanced options.
- Scroll down and find the Uninstall
- Click on the Uninstall button and confirm again to click on the Uninstall button to delete or remove the app.
- Reinstall the app to solve your problem.
Final Thoughts
Mail and Calendar app in Windows 11 built-in email client application provides essential functions and a simple interface for keeping up with your email without using any third-party email app.
Many Windows 11 users have claimed that the Mail app does not work correctly. They have problems with synchronizing, opening, crashing, freezing, and not receiving emails, among other things.
There are several practical solutions to solve the Mail app problems. Here I demonstrate several tested and proven solutions to solve the Mail app not working issues on your Windows 11 system computers.
I hope you found this post to be informative. If you found your solution, please let me know which method works for you.
You may also look at other posts if you’re interested in learning more about similar topics.
