You convinced your entire family to attend a family movie night to watch The West Side Story, a phenomenal story-based film. Guess what happened next? When they all arrived, an error message displayed on your screen, and your Disney+ service was no longer accessible on the internet.
As a host, this would be a hugely embarrassing situation. Just don’t put all the blame on yourself because you are not alone in going through this situation.
I also faced this problem. After researching for hours and trying several fixes, I overcame this situation.
Don’t jump over the hoops as I’ll explain all the possible ways to fix Disney+ not working on your wifi issue.
Also, check out our separate post on how to fix can’t log into Disney Plus.
Why is Disney+ not Working on Wifi?
Low internet connection speed and connectivity issues within the Disney app’s internet server is the main reason for Disney+ not working on wifi. Additionally, not deleting the Disney+ cache file and your device’s compatibility issue with the Disney server is also responsible for this.
Disney + is a streaming app operated by the Walt Disney company’s Media and Entertainment Distribution division.
For fans of science fiction and animation, Disney+ is a dream come true. We can see content from Walt Disney Pictures, Walt Disney Animation Studios, Disneynature, Disneytoon Studios, Pixel, Marvel Studios, Lucasfilm, National Geographic, and many more from Disney’s primary entertainment studios and film and television collection.
Let’s fix this issue.
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How to Fix Disney+ not Working on Wifi
Now, you should know the reasons responsible for Disney+ not working on wifi. I’m going to show all the possible ways to fix this issue. Don’t skip any part.
Here are the ways to fix Disney+ not working wifi:
Fix 1: Check Your Wifi Connection
Internet connection is the main reason for Disney+ not working on your wifi. Take a look at your wifi signal meter. If the signal meter goes up and down very often, you should contact your internet service provider.
Restarting the wifi can be helpful. Sometimes, this process can help you to recover your internet speed.
Here is the way to restart your router:
- Disconnect your device from the wifi.
- Power off the router.
- Keep in this situation for at least 2-3 minutes.
- Restart your device and power on the router.
- Connect your device with the router.
- Make a test of your internet speed.
Check out the easiest way to fix Steam not working on WiFi.
Fix 2: Verify Your Internet Connection Speed
If your internet connection speed fluctuates or decreases frequently, you will face this issue. You should test your internet speed regularly, and you can download anything or check the speed with any third-party application.
If the speed is not satisfactory, you should contact the internet service provider to investigate what’s happening. If the problem persists, you can change the service provider.
Also, check out our separate post on Apple TV not working on WiFi.
Fix 3: Adjust Streaming Quality
Your application may be struggling to play your content at the desired streaming quality due to your internet connection’s limited bandwidth.
The Disney app seems not to work correctly at your wifi connection’s low or limited bandwidth. You have to lower your streaming quality from the app settings and change it to medium or standard rate from HD quality.
Restart your device and see if the problem continues or not.
Have some time to spare? Quickly check out our epic guide on how to fix Spotify not working on WiFi.
Fix 4: Disconnect VPN
VPN or verified personal network can be why your Disney+ is not working on your wifi. VPN keeps your IP address private by changing your default IP. This one adds more security to the internet network.
Turning on your VPN while streaming Disney+ can create problems while tracing your original IP address, and that’s why you should turn off the VPN at a streaming time.
Here’s a complete guide on how to fix Netflix not working on WiFi.
Fix 5: Clear All Browser Caches
We have to use a browser for accessing Disney+ content. The data stored in your browser cache files may affect the application to perform correctly on your device. For this reason, you must clear the browser cache files.
Here is the way to clear the Google Chrome cache file:
- Open Chrome and click on the three-dot icon at the top right corner of your screen.
- Click on the More Tools option.
- Navigate to the Clear Browsing Data option.
- You have to check the boxes saying Cookies and other site data and Cached images and files boxes.
- Click on the Clear data box.
Restart your device and launch Disney+ to see if the problem still lasts or not.
Also check our exclusive tutorial on Instagram not working on WiFi.
Fix 6: Use Wired Ethernet Connection
If the above fixes still fail to solve your problem, you can use a wired ethernet connection to solve this problem. You can move the router or device and reduce the distance of transmission. If there are any obstructions between the router and device, removing them is necessary.
Fix 7: Disable Devices from Your Router
Sometimes, too many devices connected to your router can create a problem. You can contact your internet service provider to limit the number of connections to your device. You can also change the password to restrict other users from using your link.
Frequently Asked Questions
Why is my router blocking Disney+?
Your router is blocking Disney+ at the time of high activity. If many people connect with your router, it won’t carry the load, leading to blocking Disney+.
What is meant by Disney+ plus error code 4?
Disney+ error code 4 will appear on your screen if you have any payment-related issues.
What is meant by Disney+ plus error code 11?
When you try to access any content that is not available in your area, you will see the Disney+ error code 11 on your home screen. Before accessing any content, you should check the availability first.
What is meant by Disney+ plus error code 13?
If you connect too many devices with your Disney+ subscription, you will confront Disney+ error code 13.
What is meant by Disney+ plus error code 25?
If there is any problem related to your device, you will see this error. You can overcome this error by refreshing or restarting your device.
What is meant by Disney+ plus error code 41?
If you get this error code, many people are now watching your show, which is a regular occurrence with hot new releases.
What is meant by Disney+ plus error code 83?
If your streaming device is not compatible with streaming Disney+ content, you will come forward to this error code. Updating your gadget along with the operating system can save you from this error.
Does Disney+ offer a free trial?
Disney+ offers a 7-day free trial to its new customers.
If you are a fan of animation, science fiction, cartoon and marvel superheroes, Disney+ is worth paying the subscription fee. Disney+ not working on your wifi is becoming very frequent among its users.
I’ve tried to show you the reasons responsible for this problem. I’ve also shortlisted all the possible ways to fix this issue. If you contact your ISP and verify your internet connection speed, you will get rid of this problem.
For further inconvenience, you can ask in the comment section. Our experts will try to help you as early as possible.