Imagine the frustration of working tirelessly from your home, yet Microsoft Teams’ status shows you offline during job hours and confuses your coworkers.
Trust me; I’ve been there!
As a regular user of MS Teams since the pandemic forced us to work from home, I faced it’s offline issue on several occasions.
The annoyance from this issue forced me to find the root of this problem and fix it.
So, why Microsoft Teams Can’t Change Status from Offline?
Stay with me till the end and read the whole post as I’m about to explain the reasons and show you the solutions of why MS Teams can’t change status from offline.
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Why does Microsoft Teams Fail to Change Status to Available?
Multiple Active Sessions
If you’re logged in to MS Teams on any other devices, and now you aren’t using it for your work, the MS Teams server might recognize you to be offline because of it.
No matter how many times you try, the MS Teams server will recognize you through that device, and as you’re not using MS Teams on that device, MS Teams will put your status offline.
That’s why logging to MS Teams from more than one device will cause you the trouble of Microsoft Teams can’t change status from offline.
If you use a VPN for using MS Teams, you’re most likely to face the offline bug.
MS Teams requires real-time connectivity with it’s the remote server. Using a VPN delay this connection and interrupts MS Teams’ real-time data exchange with it’s remote server. That’s why using a VPN Causes the MS Teams the inability to change status from offline.
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Invalid Calendar Entry
Suppose you have a calendar entry on your outlook account that indicates a holiday or a meeting out of the office. In that case, MS Teams will pick up that entry and merge it with your status that day.
As a result, you’ll be shown offline in MS Teams throughout the day.
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If the MS Teams app faces difficulties at startup, some processes might fail to run properly. Indicating the client’s status is one of them. MS Teams uses a complex algorithm to find your status and automatically changes it on your account accordingly.
But, if you’re running multiple apps simultaneously and then open the MS Teams app, it might not have enough resources to run properly and can be forced to quit some of it’s service, then you’ll face issues like MS Teams can’t change status from offline.
Check out our latest fix for Microsoft Teams Error 80090030
Corrupted Cache Files
Running an app repeatedly without shutting down your device piles up a massive amount of cache files which conflicts with each other and interrupts the background processes of the app.
One of those processes can be the MS Teams status changing process. Then you’ll face difficulties with the MS Teams can’t change status from offline issue.
Outdated MS Teams App
An outdated app lacks the latest optimization and features offered by the developers, and it might face issues connecting with the servers built for the latest version of the app. If you’re using the MS Teams app, which isn’t updated in a while, that might cause your MS Teams can’t change status from offline issue.
Check out our expert-recommended error fixing, Microsoft Teams Error Code 42B.
How to Fix MS Teams Can’t Change Status Offline
Automatically changing your status according to your activities is a key feature of the MS Teams app. As a business communication platform, it’s popularity is booming but, issues like MS Teams can’t change the status from offline is affecting it’s reputation.
In this section, I will show you the methods to fix the annoying issue of MS Teams can’t change status from offline to increase its usability and productivity.
So, here are the methods to fix Microsoft Teams can’t change status from offline:
1. Change Status Using Web Version
If you’re facing the MS Teams can’t change status from offline, you can manually change it from the web version of MS Teams. To change the MS Teams status manually from the web version, follow the steps below:
- Log out of MS Teams from all your devices.
- Open a browser and head over to the Microsoft Teams website.
- Click on Sign-in.
- Log in using your credential.
- Click on the status indicator beside your profile picture.
- Set your status to Available and wait for a few minutes.
- Log out of the web version and log in again in your MS Teams app.
Using the MS Teams app, check if your status is changed from Appear offline to Available.
2. Turn Off VPN
MS Teams is a real-time business communication platform. Using a VPN delays it’s communication with it’s remote server. In the work case scenario, the MS Teams app cannot connect with the remote server through a VPN connection.
So, to avoid inconveniences like MS Team can’t change status from offline, stop using a VPN. Use a direct connection without a proxy server or a VPN to avoid issues like it.
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3. Terminate All Other Sessions
If you’ve logged in to MS Teams from multiple devices, you’ll face the not changing status from offline issue.
Follow the steps below to fix MS Teams not changing status from offline:
- Log out of MS Teams from all of your devices, including the one you’re using right now.
- Wait for a couple of minutes.
- Open the MS Teams app on your device.
- Log in again using your credentials.
- Head over to the status indicator beside your profile picture.
- Check if the status is changed to Available.
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4. Clear Calendar Schedule
An invalid entry like holidays or vacations on your outlook calendar might trigger the MS Teams app to set your status offline. MS Teams tracks the activities of other Microsoft 360 family products to ensure better user experiences.
That’s why, if you have an entry on your Outlook calendar saying you’re away from the office, then the MS Teams app will set your status Appears offline.
So, check your Outlook calendar and delete any invalid entries. Then log in again in the MS Teams app, and check if the issue still appears.
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5. Delete Cache Files
Clearing the cache files of the MS teams app might force it to restart it’s processes, which will calibrate your status in it.
To clear the cache files of the MS app on your pc, follow the steps below:
- Right-click on the taskbar.
- Click on Task Manager.
- Search the process of Microsoft Teams and click on it.
- Click End task on the lower-right corner of the window.
- Press Win+R on your keyboard to open the Run program.
- Type %appdata%\Microsoft\teams inside the box and hit Enter key.
- Delete the folders named: application cache, blob_storage, Cache, databases, GPUcache, IndexedDB, Local Storage, and tmp.
- Open MS Teams again and check if the issue is solved.
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6. Schedule an All-day Meeting
If you schedule an all-day meeting, that should set your status back to online as you have to be online to attend the meeting. Ask for the help of one of your friends to book the meeting, and after 5 minutes, leave it and check your status.
Follow the steps below to schedule an all-day meeting:
- Click on the Schedule a meeting icon beside the text typing box in the chat.
- Open calendar from the left side and click on New meeting.
- Select the meeting day as your current date and set the time duration 24 hours apart.
- Give the meeting a title, invite your friend, and add meeting details on the following pages.
- Click Save to fix the meeting.
- Join in the meeting and stay for at least 5 minutes.
- Leave the meeting and check your status.
This process will help you to get back your status as Available in MS Teams.
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7. Update MS Teams
Sometimes updating the Microsoft teams app fixes your issue of can’t change status from offline. An outdated app will continuously bug you with various issues like this. So, updating the app will help you eliminate any issues, including MS Teams can’t change status from offline.
Generally, the MS Teams app updates itself automatically. But, to update it manually, follow these steps:
- Open the MS Teams app.
- Click on Settings and more.
- Select Check for updates.
If there is any available update, MS Teams will download and install it now.
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Why won’t Microsoft teams let me change my status?
If the Microsoft Teams app doesn’t change your status, open the app, and reset the status. Try to clear the cache files or change your status manually from the web version of MS Teams. Sometimes, setting up an all-day meeting or updating the app fix the issue.
When does Microsoft Teams show offline?
Microsoft Teams will put your status to Appear Offline when you’re not logged in to your MS Teams account or you’re away from your device for a few minutes. MS Teams detects your activities inside the app and changes your status accordingly.
Finally, I’ve covered all the complications and issues behind Microsoft Teams can’t change status from offline. Just follow my leads about pointing out the problems, then apply the solutions accordingly to overcome them.
Comment down below if you’ve any questions or having any troubles applying the solutions. Our experts will try to answer any of your queries right away.