Fix Genshin Impact Controller not Working on PC [2024]

Are you facing your controller not working on your PC while playing Genshin Impact? Running the Stem as an administrator didn’t solve your issue yet?

Don’t worry. Last February, I faced the same issue and tried to solve it in my style. It took me 4 hours of researching to find the exact reasons and solutions to this problem.

So, why is the Genshin Impact controller not working on my PC?

Therefore, if you face your controller not working while you’re playing Genshen Impact, don’t get confused or mazed. I will explain the issues and mention step by step process on how you can solve them in the most effective way.

How to Fix the Genshin Impact Controller not Working on PC

I love writing about games and playing them. But honestly speaking, when miHoYo Co. first launched this game on September 28, 2020, I wasn’t that excited. Don’t know what exactly stopped me from playing this game in the first place.

But over time, I got thrilled and found Genshin Impact quite fascinating as the game has a wealth of content, the developer provides regular updates and stunning production values. And this was not the case only with me.

People worldwide mostly love the game because of the intrigued features and abilities, for example, F2P ability, solid core gameplay, multiple playable characters, fantastic character designs, and frequent updates while playing the game.

But it comes to utter frustration when you face issues on this type of perfect game.

Genshin Impact has a severe bug problem that we face when playing on our PCs with various controllers. I roamed around the internet and gathered some solutions. But when I tested them individually, I found one of them working 100% accurately for me every time.

I’ve enlisted only the working solutions, and I will mention every one of them. I hope following them you’ll get your problem solved eventually.

Pro Tip: Make sure you download Steam and connect your joystick, i.e., controller, before starting the steps.

Here’s a complete guide on how to fix your Organization Manages Updates on this PC Error.

Here are the working solutions you need to follow to solve your controller not working when playing Genshin Impact:

Step 1: Open file location

You first have to go to the precise file location and then delete a file to make the changes.

Here’s the way you can follow to enter the game folder and delete the required file:

• Press the Windows key and type Genshin Impact.
• Right-click on it and choose Open file location.
• Right-click on the shortcut and choose Open file location
• Enter the Genshin Impact Game
• Delete the exe file and copy the folder path for future uses.

Step 2: Open Steam and check the options

You need to open the Steam application and check some options to make sure you choose the controller as a Controler Type later.

Here are the ways you can open Steam and check the required options:

• Open Steam and click on the big screen mode. You will find this option beside the minimize option.
• Right-click on the Settings beside the power button.
• Click on the Controller Settings.
• Check the Xbox Configuration Support and Generic Gamepad Configuration Support
• Make sure to check the Guide Button Focuses Steam if you have a DS4 controller.

Also, check out our separate post on how to fix PC fans loud when idle?

Step 3: Add Genshin Impact to your Steam

This time you need to add the Genshin Impact on your Steam.

To add the game, you need to follow these steps:

• Go back to the Settings tab and then return to the main page.
• Click on the Power button and choose Exit Big Picture.
• Click the + sign, which indicates ADD A GAME on the bottom left corner.
• Select Add a New Stream Game.
• Click on Browse and paste the path you’ve copied previously on Step 1 to the File name. Click Open.
• Select the .exe file and click Open.
• Click Add Selected Programs.

Also, check out our separate post on what PC parts you can buy used?

Step 4: Switch to Controller

Now you have to switch the control type from keyboard to controller.

Here are the baby steps you need to take to switch the control type:

• Right-click on the Genshin Impact and navigate to Manage > Controller Configuration. Change any configuration you wanna make.
• Close the program and click on the Genshin Impact. Select Play.
• Navigate to Settings, and you’ll land on the Control tab.
• Click the drop-down menu on the Content-Type and select Controller.

Close the program and restart Genshin Impact. See if the problem is gone for good.

How to Fix Genshin Impact not Detecting Controller Android

Genshin Impact supports controllers for both PC and mobile devices. But there is no option available for playing Genshin Impact on Android whatsoever. Launching a game in 2020, don’t you think Genshin Impact doesn’t support a controller for Android yet as pathetic?

I believe it is.

This woeful ignorance of making the Genshin Impact available on Andriod makes players angry. Not every people on earth uses the iOS user interface on their phone.

The best technology forums, for instance, Reddit, TechSpot forums, Hardware Forums, Techweez forums, and so on, contain people’s thoughts and ideas, as well as problems. These are communities where users like us express their concerns, share the latest news, memes, and a whole lot more.

I find people expressing their anger as they haven’t got the Android version for playing Genshin Impact on 2022. So, it would be very thoughtful if miHoYo Co. launched an Android version of Genshin Impact.

Conclusion

Genshin Impact is a fantastic online free-to-play RPG game you’ll ever find. It set a high bar on the RPG game era, and people love the remarkable features it offers. But everything comes to an end while you face the controller not working issue.

I mentioned the step-by-step process you have to follow to solve the Genshin Impact controller not working on the PC. Help yourself out, and let me know in the comments below if you have additional queries.