HyperX Cloud Mic Not Working [100% Effective Solutions 2024]

Written By Farhan Max

HyperX Cloud headsets are the best in business when you’re longing for crisp audio flows through your ears. With a built-in stereo sound/7.1 surround sound, hyperX cloud headsets can be used both for binging Netflix and endless hours of gaming.

Of course, there are issues reported by its users that the dedicated microphone of HyperX cloud isn’t working properly. But, that doesn’t mean the headset is broken.


There may be several reasons behind a headset’s mic not functioning properly, and a defective headset should be considered the last. Without finding out the reasons & solving them with care, you can’t declare the earpiece as broken.

That’s what the article is about ― resolving HyperX cloud mic not working. So, read it till the end and work accordingly to get around HyperX microphone issues.

How to Fix HyperX Cloud 2 Microphone not Working

A faulty microphone setting is the primary reason behind the HyperX mic not working on your system. Apart from that, due to disabled permission for the headset, outdated driver, and sometimes, outdated OS can lead to your mic not functioning.

Let’s start with some basic troubleshooting procedures. Check whether the cables are attached properly to your device. HyperX mic cloud ꠱ has a detachable microphone system. Detach the mouthpiece from the headset.

Try connecting a 3.5mm audio jack instead of USB. Also, check on the USB switcher of your headset. Turn off the mute switch if you have any.

Verified those steps? Let’s move on to the other solving procedures.

Here are the methods to resolve HyperX cloud ꠱ mouthpiece not detecting sound:

1. Check Sound Settings

If the microphone isn’t set as the default device on your computer, it won’t recognize any sound. Unless you enable HyperX cloud ꠱ microphone to default, the result will be the same.

Here are the steps to set the HyperX cloud 2 headsets as the default device:

  • Press Windows + S to launch the default search box.
  • Type in the Control panel and hit enter.
  • Navigate to Hardware and Sound > Sound.hardware
  • Go to the Recording tab and right-click on any empty place.
  • Tick on Show disabled devices. That should bring up your headset icon if that were disabled.show-disabled
  • Right-click on your device and select enable.
  • Right-click on the headset icon again and select Set as default device.

Check whether Cloud 2 microphone can register audio or not. Move to the further solutions in case it can’t.

Follow our guide to know how to Fix SteelSeries Arctis 7 Mic Not Working

2. Update the headset driver

When’s the last time you updated the computer’s audio driver? If you can’t remember then it must be a while. Updating the headset driver will help you adjust the microphone issues of the headset.

Here’s the process of updating the headset driver to fix mic issues:

  • Press Windows + X to launch the Windows menu and select Device Manager from the list.
  • Expand the Audio inputs and outputs section.
  • Right-click on the audio driver and select update driver from the list.audio-inputs
  • Follow the on-screen instructions to complete the update.

Unplug your headset out of the computer, then reboot your computer after the update is done. Your HyperX cloud 2 headset’s mic will start to function again.

Follow our guide to Fix Oculus Quest 2 Mic Not Working.

3. Troubleshoot Audio not Coming from HyperX Cloud 2

You can use Windows default troubleshooter in case microphone audio not working on HyperX cloud 2.

Here are the steps to troubleshoot HyperX Cloud:

  • Right-click on the speaker icon from the taskbar.
  • Select Troubleshoot sound problems. A window will appear to detect if there are any issues.troubleshoot
  • Follow the on-screen instructions for further process.

The PC will require a restart and after that, the cloud 2 microphone will start to detect audio.

These are the guaranteed methods that you should implement when your HyperX mic can’t work to its full potential. Also, you can try out the forthcoming solutions if you’re using the HyperX cloud alpha headset.

How to Fix HyperX Cloud Alpha Mic not Working

HyperX Alpha headsets are the comfy ones that you want over your ears during a movie night or gaming with buddies. But, a slight irregularity occurs using this budget-friendly headset when the microphone can’t detect audio.

Usually, this issue occurs because of a faulty cable connection. So, the first thing you need to fix is the Alpha’s detachable mouthpiece. Push the microphone into the headset until you feel it’s properly connected.  Then, proceed to the following solutions.

Here are the techniques to fix the HyperX cloud alpha mic not working:

1. Allow Access to the Microphone

When your computer can’t access the microphone you’re using, most likely, your headset’s mic won’t work correctly. Provide proper permission to avoid this issue.

Here’s the process to allow access to the HyperX Alpha mic:

  • Go to the Windows search menu and type Microphone.
  • Select Microphone privacy settings from the suggestion menu.privacy-settings
  • Expand the Let apps access your microphone.privacy-security
  • Select the applications that you want to access the microphone.

Check whether the issue resists or not. Try out the following tweak if you still can’t use the microphone.

Here’s a complete guide on how to Play Music Through Mic Easily.

2. Re-install your Audio Driver

In case the audio driver you’re currently using is outdated or corrupted for some reason, your PC won’t detect the HyperX Cloud Alpha microphone. Uninstall the audio driver and install it again to avoid this.

Here are the steps to re-install the audio driver:

  • Search for the Device Manager in the Windows search box.
  • Expand the audio inputs and outputs
  • Right-click on your audio driver and select uninstall driver.un-install
  • Follow the on-screen manual to uninstall. Your computer will require a reboot after uninstalling.
  • Restart your computer. The audio driver will be automatically installed while restarting.

Check if the microphone issue persists or not. Your HyperX Alpha headset’s mic will start functioning once you complete this process.

3. Reset Your OS

Sometimes this microphone stops working issue can occur due to operating system bugs and corrupted files. Reset the system to get rid of the problem.

Here are the steps to reset your OS:

  • Press Windows + I to open Windows settings.
  • Navigate to system settings > Recovery.system-recovery
  • Locate reset your PC on the right side of the display.
  • Click on Reset PC and follow further procedures.reset-PC

Your PC will restart immediately after selecting what to do with your files. After rebooting, you should find that the HyperX Cloud Alpha microphone is functioning adequately.

These are the tested procedures that you should follow. As a HyperX user, I can assure you that following these instructions will resolve the microphone issue of that specific headset.

HyperX Cloud Stinger Mic not Working

Microphone issues with your HyperX cloud stinger mainly occurred because of the outdated audio driver and corrupted Windows installation. Also, when the mic isn’t attached properly to your computer or the sound setting isn’t adjusted correctly, the HyperX stringer tends to stop working.

Follow the tweaks that I’ve included here.

Here are the procedures to resolve the HyperX Cloud Stinger mic not working:

1. Disable Third-Party Audio Software

If you are using any third-party audio softwares, equalizers, or any sort of application that can revoke your headset’s access, uninstalling them would be a better idea.

Third-party softwares such as equalizer pro and FXstudio creates conflicts in terms of choosing an audio input device for your PC. In case the aforementioned tweaks couldn’t resolve the issue, disabling these applications might. Try this tweak and check whether your issue’s been resolved or not.

2. Contact HyperX Support

The last thing I’d suggest you do is, plug in your HyperX headset to another device. Perhaps, the issue is with your computer.

If connecting the headset to other devices also doesn’t work, contacting the official HyperX support team is your last resort. Explain your issue to the officials. They will help with proper support.

These are the solutions you want to implement in case you’re having issues with HyperX Cloud headsets. Have further queries regarding HyperX headset issues? Read the following section.

HyperX Cloud Mic Randomly Stops Working

Using an outdated audio driver is the primary reason why your HyperX cloud mic became quite randomly. In addition, a broken audio jack/ USB switcher and misconfigured device settings can also be reasoned behind the microphone of the HyperX cloud headset that has stopped working.

Usually, the broken wire of the HyperX headset can lead you to this mic issue. So, changing the cable would be the perfect solution if that’s the case.

Also, if you’re using a USB switcher for your headset, make sure you didn’t mute it mistakenly. Turn off the mute switch to make your headset’s mic work efficiently.

Try applying the following troubleshooting methods when your HyperX cloud mic randomly stops working. And you can use these tricks if you face the same mic issue with your HyperX headset on Xbox/ PS4.

Here are the methods to resolve HyperX Cloud mic became quiet:

Check the Application You’re using the Cloud Headset With

Sometimes, the application/ game you’re using the HyperX headset with might have sound issues. If the game/ program isn’t compatible with the headset, it won’t let any sound out of the headset.

To check that, play another game on your rig and check whether the microphone is working or not. You can use the cloud headset with different devices.

Update HyperX Firmware

In case you’re using comparably old firmware for your Cloud Ⅱ headset, chances are your microphone will start to malfunction. Keep the headset’s firmware up to date to avoid this issue.

To update the HyperX headset’s firmware, just go to their official website and search for the headset you’re using. Every HyperX headset, including Cloud, Alpha, and Cloud Ⅱ, has updated firmware.

Download and install the firmware and restart your device. HyperX headset’s microphone will start to function once you do that.

Note: If the HyperX mic not working on your Xbox/ PS, applying this solution will resolve the issue.

Read the FAQ section if you have any further queries regarding the HyperX Cloud microphone that stopped working.

Frequently Asked Questions

Why is my HyperX cloud mic not working?

Disabled audio output settings, setting the wrong audio output rather than HyperX cloud is the main reason behind the mic not working.

How do I get my HyperX mic to work?

Open Sound settings > Additional Sound settings > Select HyperX cloud in the playback tab > Click on Properties > Go to Levels tab > Turn off Audio mute.

Why is my mic working but not my headset? 

Connect the headset properly > make sure the headset is positioned correctly > increase the mic volume.

How do I use HyperX cloud mic on a PC?

Go to the control panel > Sound > Audio devices > Right-click on the headset > set as default.

Why is my mic not working on Xbox?

Make sure you don’t mute the microphone. Then, make sure that Auto-mute is not set to High.

Bottom Line

Falling into a situation where your headset’s mic is not recognizing sound is indeed irritating. However, instead of breaking the headset, following the suggestion that you read throughout the article will bring out the calmness. And most importantly, you will be able to utilize the microphone of HyperX cloud headset.

Then again, our comment section is always open for you if you are having further issues troubleshooting the mic not responding. Just write down your problem, and my team will handle it composedly.

Till then, peace!

About The Author
Farhan Max is a tech geek with a particular interest in computer hardware. He's been fascinated by gaming since childhood and is now completing his undergraduate studies while researching and testing the latest tech innovations. Alongside his love for all things geeky, Farhan is also a skilled photographer.

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