Gesnhin Impact is the most popular game right now due to its storyline, stunning visuals, and anime characters. The immersive world of Teyvat makes it even more interesting.
But bad errors, bugs, or glitches are common in the games. And Genhsin Impact isn’t out of this enigma. Among many, the white screen after the miHoYo logo is the most widespread one.
In this article, I’ll show you how you can fix this.
How to Fix Genshin Impact Stuck on White Screen While Loading or After HoYoverse Logo
To fix Genshin Impact’s white screen of death after the HoYoverse logo or while loading, you can rename the PC first and then modify the game info file. However, corrupted DirectX cause this problem also. So, manually updating or installing the DirectX file surely fixes the white screen issue.
Sometimes new updated cache files get interrupted by old cache files, and problems like bugs or glitches pop up in games. That’s why you must clear the game’s cache files to resolve this problem in Genshin Impact.
Before beginning the fixing process, ensure you have a stable internet connection. Sometimes poor internet connection can create such white screen issues in games. If the internet connection is okay, it’s time to apply the proven methods.
Here are the methods to fix Genshin Impact stuck on the white screen after launch:
1. Rename PC
The first thing you can do is rename the PC. Well, renaming the PC is a straightforward process. But there is one more thing you must do after renaming the PC. This is a working method because this not only works for me but for others too. So, let’s take a look at the steps.
- Press 🪟 key + I to launch Windows Settings.
- Navigate to System > About.
- Select the Rename this PC option.
- Enter the new name. The name must contain the alphabet only.
- Restart the PC after that.
- Open File Explorer by pressing 🪟 key + E after the PC turns on.
- Navigate to Drive C: > Users > Your Username > App Data > Local Low > miHoYo > Genshin Impact.
- Look for the Info.txt file and open it.
- Change the PC name beside the deviceName, which is on the third line. Enter the renamed PC name.
- Save the file.
Now launch the Genshin Impact, and this time you won’t get stuck to the white screen after the HoYoverse logo.
2. Install or Update the DirectX Manually
In many games, corrupted, missing, or outdated DirectX files cause black or white screen issues. So, to fix the white screen issue in Genshin Impact, you must manually update or install the DirectX. It’s located in the game installation directory.
Game developers revealed that outdated DirectX files cause this white screen issue. So, let me show you how to install or update DirectX.
- Open Windows File Exlporer by pressing the 🪟 key + E.
- Navigate to C: >Program Files > Genshin Impact.
- Look for the DXSETUP.exe file.
- Double-click on it to install this file properly. If you can’t find this file, do the followings:
- Go to Microsoft and download the DirectX file.
- Install it after that and restart the PC.
Now, launch Genshin Impact and check for the white screen issue. I bet this issue won’t pop up again if DirectX was the main crook.
3. Clear Downloaded Resources
In-game updates sometimes get conflicted with the previous game cache files and summon such types of issues. To sort this, you must clear downloaded resources, and there is an in-built option in the launcher to clear the files.
- Open the Genshin Impact launcher.
- Click on the three horizontal lines icon within the yellow-colored Launch button.
- Choose the Clear downloaded resources option.
After clearing the downloaded resources, launch the game; this time, the game screen won’t get stuck.
4. Reinstall the Game
If none of the methods solved the white screen stuck issue, it’s time to simply uninstall and then reinstall the Genshin Impact. Uninstalling and installing the game solves many issues, so let’s hope this works.
You can also uninstall & reinstall the game to fix login error in Genshin Impact.
Here are the steps to reinstall Genshin Impact:
- Search for Control Panel in the Windows Search and launch it.
- Ensure View by is selected as Category.
- Select Genshin Impact and hit the Uninstall button.
- Launch the browser and go to the official page to Download Genshin Impact.
- Download the PC version, and the game setup file will be saved on your device.
- Click on the executable file to install the game.
After launching the game, check whether the white screen is stuck after the HoYoverse logo. However, if you want you can also restart the Genshin Impact and see if that’s fixed the issue. If it still appears, wait until they release an update to fix the issue.
Why Genshin Impact Stucks at White Screen After HoYoverse Logo?
Genshin Impact stucks on the white screen after the HoYoverse logo due to missing, backdated, or corrupted DirectX files. But developers stated that this happened when users updated the game, old cache files get conflicted with the new update files.
The main fact is when DirectX goes missing or corrupted, games won’t run properly and throw many errors & glitches. As we all know, DirectX plays a massive role in playing games perfectly on Windows machines.
Another reason is the in-game updates. Developers stated that they rolled out an update for fixing bugs, but it created a scripting error instead of fixing it. And that error conflicts with the previous cache files and prevents the game from loading. As a result, the game gets stuck on the white screen.
FAQs
Why is Genshin Impact not launching after pressing launch?
Genshin Impact might not launch even after pressing the Launch button due to poor or no internet connection at all. If the internet is working fine, there is a high chance that Firewall has blocked the game.
Why did Genshin Impact crash on the loading screen?
Genshin Impact might not run or keep crashing on the loading screen if your device specification is lower than the game’s required minimum specs. Plus, corrupted or outdated graphics drivers can crash the game.
Can missing or backdated DirectX cause a white screen issue in Genshin Impact
DirectX helps to run the game properly on Windows machines. Developers access low-level hardware features through it. So, when DirectX goes missing, corrupted, or backdated in Genshin Impact white screen issue appears.
Final Words
Genshin Impact is the biggest hit in the RPG-style game. Its vast open world and anime characters with unique storylines make gamers crazy. And that craze can end with a white screen getting stuck after launching the game.
But you can fix that quickly and return back to the game if you apply the above methods. If you need further assistance, comment below.
Happy Gaming in the world of Teyvat!
