Fix Gmail Emails Not Showing Body [Tested Methods 2024]

Are you facing an issue with emails not showing body in Gmail? Well, it’s pathetic when you can’t see the body of an email at a critical moment.

The body is the main part of an email. It contains message text and attachments, and other contents of the email.

The problem happened to me once, and I almost missed an important document. But I’ve managed to solve the issue using some quick fixes. If you are facing the same problem, you are in the right place.

This article will help you understand the reason behind the issue and the absolute solution to your problem.

Read the complete article, and don’t miss a single line to solve your problem.

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Why Emails Not Showing Body in Gmail

Incompatible browser, cache and cookies issue, extension problem, can obstruct you from seeing the email body in Gmail. Additionally, your browser settings, firewall and antivirus settings can block your connections, preventing you from seeing the email body.

Before jumping to the solution, you must learn the reason in depth. Consider reading the reason carefully to understand the cause.

Here are the reasons behind emails not showing body in Gmail:

Incompatible or Old Browser

Gmail is supported in Google Chrome, Microsoft Edge and Firefox. Using an incompatible browser may not show the email body properly in Gmail. Also, outdated or old browsers can become incompatible with showing the email body.

Cache and Cookies Issue

Cache and cookies store all your browser data and information. Damaged or corrupted cache files can hinder you from seeing the email body.

Extension Problem

Adblock, VPN and other extensions can change your settings and permission. Some of them block websites and the contents of an email. Some users have stated that they started facing the problem after using extensions.

Incorrect Browser Settings

Incorrect browser settings and unwanted ads and pop-ups can show you ads and unwanted pop-ups without your authorization. They can block the contents of your email and create an issue with your email body.

Antivirus and Firewall Issue

Firewalls and antivirus can detect some content as a threat and block them from showing. Having such content in your email can create an issue. Also, firewalls and antivirus may restrict the Gmail connection and prevent network access.

Not being able to see the email body is irritating. The reasons given above will help you to understand the solutions better. Let’s jump into the solutions from the following passage.

Also, check out our detailed post on What Are Push And Fetch Emails.

How to Fix Emails not Showing Body in Gmail

Updating the browser, clearing browser cache and cookies, and disabling extensions can fix the problem with emails not showing body in Gmail. Also, using Gmail HTML inbox, incognito mode, using other browsers and Gmail accounts can resolve your issue.

There are additional solutions to fix the problem. Learn more about the procedures to solve emails not showing body from the steps below.

Here are the steps to fix emails not showing body in Gmail:

1. Update Your Browser

Your current version of the browser can is incompatible with Gmail. Thus, it’s not showing the email body correctly. Update your browser following the procedures below to fix the problem.

Here are the procedures to update your Chrome:

Open your Chrome browser.
Click on the three vertical dots ( ⋮ ) button from the right.
Press on Help from the bottom.
Click on About Chrome.
Install the new version.

Microsoft Edge is becoming a popular browser. If you are an Edge user, find the process to update your Microsoft Edge.

Here are the steps to update your Microsoft Edge:

Launch Microsoft Edge.
Click on Settings and more.
Search for Help and feedback options.
Press on the About Microsoft Edge option.
Install the latest version.

2. Clear Browser Cache & Cookies

Browser cache and cookies may contain bugs and errors, which may not show the email body. Clearing the cache and cookies from your browser should work as a quick fix. You will find the process to clear cache and cookies in Chrome and Edge below.

Here are the ways to clear cache & cookies in Chrome:

Go to Chrome.
Press on the three vertical dots ( ⋮ ) button from the top right corner.
Open Settings.
Click on Privacy and security.
Press on Clear browsing data.
Select Cookies and Cache from the Basic tab.
Click on Clear data.
Restart your browser.

The following procedures will explain how to clear the cache and cookies in Microsoft Edge instantly.

Here is the process to clear cache & cookies in Microsoft Edge:

Open Microsoft Edge.
Click on Settings and more, or press Alt + F.
Scroll down and click on Settings.
Press on Privacy, search, and services from the left pane.
Go to Clear browsing data.
Press on the Choose what to clear button.
Click on the drop-down menu from the Time range to select a period.
Check Cookies and Cache and press on Clear now.
Restart Microsoft Edge.

Here’s a complete guide on how to Fix Address Not Found Error in Gmail.

3. Remove or Disable all Browser Extensions and Add-Ons

Extensions and add-ons are one of the main reasons for an email body not showing in your Gmail. A lot of people have mentioned that VPN, uBlock Origin, and AdBlock extensions hinder from showing the email body.

Disable or remove all browser extensions and add-ons from your browser to fix the issue. Follow the instructions carefully to remove or disable extensions and add-ons.

Here are the steps to disable browser extensions and add-ons:

Open Google Chrome.
Press on the Customize and control Google Chrome button from the top right corner.
Hove on More tools.
Click on Extensions.
Remove or disable the extensions.

If the problem still appears, consider reading the following procedures.

Follow our guide on how to Show/Hide Folders on Left Menu on Gmail.

4. Use Gmail HTML Inbox

If you are having an issue with the standard Gmail view, try switching to the basic HTML view. You will find the procedures to view Gmail in HTML below.

Here are the procedures to use Gmail HTML Inbox:

Go to your browser.
Visit Gmail basic HTML inbox.

5. Test in Incognito or Guest Mode

Sometimes, you may face issues with the normal mode in browsers due to different security reasons. Switch to incognito mode and log in to your Gmail to see if the problem solves.

Here is the way to use incognito mode:

Launch Google Chrome.
Press Ctrl + SHIFT + N together to open the incognito mode. Or,
Click on the three vertical dots ( ⋮ ) button.
Press on the New Incognito window.
Go to Gmail.
Log in to your account.

6. Use Other Browsers

A browser may face some difficulties or issues after having an update. If you use a particular browser, try using another browser that supports Gmail. Microsoft Edge and Firefox also support Gmail standard view.

7. Uninstall or Disable Antivirus and Firewall

Antivirus and Firewall on your PC can block Gmail from accessing the network. Also, they can block contents in your email by detecting it as a threat. Uninstall or disable the antivirus and firewall from your PC to fix the problem.

You don’t need to worry if you don’t know about the disabling and uninstalling process. Follow the instructions carefully to uninstall and disable the antivirus and firewall.

Here are the steps to uninstall antivirus software:

Search Apps & Features from the Windows search box.
Find the antivirus program from the list.
Tap on the software and press Uninstall.
Restart your PC.
Open Gmail from your browser.

You will find the process of disabling private and public networks from the firewall in the steps below.

Here are the procedures to disable the Firewall:

Go to the Control Panel.
Click on System and Security.
Press on Windows Defender Firewall.
Click on Turn Windows Firewall on or off from the left pane.
Press the radio button beside Turn off Windows Firewall in Private and Public Network Settings.
Click on OK.

8. Test in Another Device

It’s highly possible that your device is having some issues. Some settings and privacy issues may block Gmail from showing an email body. Try using a different PC or mobile to access Gmail.

9. Use a Second Gmail Account

There may have some issue with your Gmail account. You can test by opening an email if you have an additional Gmail account. If you can see the email body correctly, there is a problem with your previous Gmail account.

But, if the problem remains, continue following the procedures below.

10. Reset Browser Settings

You may have changed some browser settings, or it got changed unintentionally, causing a problem with Gmail. If you don’t find the settings, try resetting the browser settings.

The resetting procedures are very effortless. You can follow the instructions below to reset Google Chrome settings.

Here are the ways to reset browser settings:

Launch Google Chrome.
Click the Customize and control Google Chrome button from the top right corner.
Go to Settings.
Press on Reset and clean up from the left pane.
Click on Restore settings to their original defaults.
Press on Reset settings.

11. Remove Unwanted Ads, Pop-ups & Malware

Ads, pop-ups and malware programs can affect your browsing experience by blocking some websites, showing unwanted ads and installing unauthorized extensions. If you are facing a similar issue, you should remove ads, pop-ups and malware from your browser.

The following steps show how to remove unwanted ads and pop-ups from your Google Chrome.

Here are the procedures to remove unwanted ads:

Open Chrome.
Go to Settings.
Click on Privacy and security.
Press on Site Settings.
Scroll down and click on Ads from the Additional content settings.
Customize your default settings.

Now, remove the unwanted pop-ups and redirects from Chrome. Follow the instructions to remove pop-ups.

Here is the way to remove unwanted pop-ups:

Go to Chrome.
Open Settings.
Press on Privacy and security.
Click on Site Settings.
Scroll down and click on Pop-ups and redirects from the Content.
Customize your default settings.

After removing ads and pop-ups from your Chrome, you need to remove unwanted malware for your Chrome. Consider reading the procedures carefully to learn about the ways to remove malware.

Here are the steps to remove malware from Chrome:

Launch Google Chrome.
Click on the three vertical dots ( ⋮ ) button.
Go to Settings.
Press on Reset and clean up from the left pane.
Click on Clean up computer.
Press on Find.
Click on the Remove button if any unwanted malware is found.

12. Update Gmail Application

Many people use Gmail applications on their Android. If you are facing an issue in your Gmail app, update it to the latest version and check if it resolves your issue. Read the following steps to learn how to update Gmail on Android.

Here are the procedures to update the Gmail application:

Open the Play Store from your Android.
Search Gmail from the search box.
Click on Update.
Restart your device and open Gmail.

After restarting, you should clear the app’s data if the problem still occurs. To learn about them, keep reading.

13. Clear Application Data

Damaged application data can block you from operating the application properly. It can cause Gmail not to show the email body. Clear the application data by following the procedures below.

Here is the process to clear application data:

Go to Settings.
Click on Apps.
Choose Gmail.
Press on Clear Data.

14. Contact Support

I believe the above solutions have fixed your problem already. But, if you still face the issue, you should contact Google support. They will provide further support for your Gmail account and application.

Frequently Asked Questions

What is the body of an email in Gmail?

The body is the actual text of an email. The body contains message contents and attachments.

How do I get Gmail back to standard view?

If you want to get back to the standard view from the basic HTML view, click on the Switch to standard view option from the top.

How to fix Gmail not showing email content on Android?

To fix the email content not showing in Gmail, update and clear the data of your Gmail application.

Final Thoughts

An email can’t complete without the body. It is essential to see and understand the whole message.

Many people don’t know how to resolve the problem and get frustrated when they don’t see the email body.

In this article, I’ve provided the complete solutions to your problem, and I believe you can now see the email body again in Gmail.

Bye!