Fix Discord Video Call Not Working [Easy Steps 2024]

Consider how frustrated you’d be when you failed to communicate with friends because your video call feature wasn’t working on Discord. Alternatively, you may accept video calls, but they take infinite time to load.

I can completely feel your pain, mate. This is a problem I’ve had a few times as well. For one or two weeks, I was unable to interact with my friends and relatives due to this situation.

But, you don’t need to worry because the problem can be solved. After researching for hours, I came out successful in solving this inconvenience.

So, why are you facing trouble while video calling through Discord?

The main reason for this issue could be a lack of permission given to Discord to access the camera and an outdated operating system. Additionally, this problem is caused by a poor internet connection, outdated webcam drivers, and using a VPN while video calling.

Don’t skip any part or jump over the hoops if you want to fix your Discord video call not working.

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Why is Discord Video Call not Working?

Discord platform allows you to connect to private chats using voice calls, videoconferencing, text messaging, media, and files. Discord Software supports Microsoft Windows, macOS, Android, iOS, iPad, Linux, and web browsers.

The problem of the Discord video not working is becoming common among the users. You will find lots of reasons and fixes for this problem when you search on the internet. But, it’s very difficult to rely on everyone.

I’m going to list all the possible causes of this problem. Make sure you don’t skip any of the reasons

Here are the reasons responsible for the Discord video call not Working:

If you don’t allow permission for Discord to access your camera, you will never be able to do video calls using Discord.
Outdated or corrupted Discord software is another reason for this problem.
If you don’t update your Graphics driver or video card driver, you can confront this problem.
Network/internet connection problem is also responsible for this issue.
If you use VPN while video calling, you can face the problem of video calls not working on Discord.

How to Fix Discord Video Call not Working

As you can see from the above discussion, the problem is caused by software-related issues. We should give our main focus on those parts for solving this problem.

I’m going to discuss all the possible fixes for this issue. You have to read them all and find the suitable one to solve this problem.

Check out the easiest way to Fix: Discord Won’t connect to Incoming Calls.

Here are the ways to fix the Discord video not working:

Fix 1: Configure Privacy Settings to Allow Camera Access

Here are the steps for allowing permission to Discord to access your camera:

Click on the Windows search box and type settings.
When the result appeared, click on the Privacy option.
Scroll down to find the Camera option.
Now, you have to allow permission to discord to access your camera while video calling.
In the end, restart your device and see if the problem is solved or not.

Fix 2: Update Windows

Can you recall how long it’s been since you last upgraded your operating system?

If you do not update your operating system regularly, you may experience problems with Discord video calls not working.

You can use Discord on different versions of Windows. I’m going to show you the way to update your Windows 10 and 11 here.

You may also like to read: Fix Discord Videos Not Playing.

Here is the way of updating your operating system:

Update Windows 10:

Click on the Windows start icon.
Now, type Settings on the windows search box and then select the Update and Security icon.
Once the options appeared, you will find the Check For Update option
Click on the Check for updates icon.
If any updated version is available, download and install it.
After completing the above process, restart your device.

Updating Windows 11:

Click on the Windows start icon.
Now, move to the Settings option and then select the Update and Security icon.
Once the options appeared, look for the Windows Update tab.
Click on the Check for updates icon.
If there is any update available to Windows 11, you should click on the Download and install option.
Restart your device after completing the downloading and installing process.

Read more on how to Adjust Discord Video Quality.

Fix 3: Update Webcam Driver

Do you know you can update your webcam driver? You can’t do a video call without opening the webcam. An outdated webcam driver is another major reason for your Discord video call not working.

Here is the way to update the Webcam Driver:

Type Device Manager in the Windows Search box.
When the option appeared, double right-click on the Camera option.
An integrated Webcam option will appear.
Right-click on it and you will see the update driver option.
Right-click on that option to update your webcam driver.

Fix 4: Update Graphics Driver

An up-to-date graphics driver is important for running the installed software, better performance of your device and many problems can be solved automatically. I’m going to show you the process of updating NVIDIA and AMD graphics cards.

Here is the process of updating the NVIDIA Graphics Card:

Copy this link and open it using the browser.
Select the version of your graphics card from the list and click on the search option.
Click on download and do it again.
After finishing the download process, run the exe file.
A box will appear and you will find Agree to the terms option at the bottom. Click on this option.
Select the Custom option and click on the Next bar.
Check the Perform a clean installation option and click on the Next option.
Then your graphics driver will be installed. Restart your PC.

Here are the steps for installing the AMD Graphics driver:

Copy this link and open it using your browser.
Click on the version of your graphics card from the list and click on the search option.
Once the result appeared, click on download and do it again.
After finishing the download process, run the exe file.
You must agree to the terms option at the bottom. Click on this option.
Select the Custom option and click on the Next bar.
Check the Perform a clean installation option and click on the Next option.
Then your graphics driver will be installed. Restart your PC.

Fix 5: Turn Off Your VPN

There would be a problem if VPN was turned on while talking on a video call in Discord. I faced this problem. Then, one day I turned off the VPN and experienced no problem. You can also try this method and see the results.

Fix 6: Power Cycle your Operating System

If you run many programmes at the same time there is a possibility that you may face problems while video calling on Discord. You can restart your device and give it a break for better performance.

Here is the process for power cycling your device:

Click on the Windows Start icon from the bottom left corner of your monitor.
Click on the Power icon just above the Start icon.
Then you will see the option saying Restart.
Click on this option to restart your device.

Fix 7: Delete Discord App Cache Files

Deleting the Discord application cache files can help you to solve your problem while video calling.

Here are the steps to delete the Discord app cache files:

Type %appdata% in the windows search box.
You will see a list of applications and you need to locate Discord from them.
Double-click on it.
Then, you have to head to the Cache folder.
You must select all the files and delete them all.
Launch Discord again to check if the problem is solved or not.

Fix 8: Reinstall Discord Software

If the above fixes fail to solve your problem, you can uninstall Discord and reinstall it again. This might solve your problem.

Here is the process for uninstalling Discord:

Type Control Panel on the Windows search box and press enter.
When the result appeared, you will see Uninstall a Program option just below the Programs option.
Click on this option and you will see all the installed applications in your system.
You have to select Discord and right-click on it.
Uninstall option will appear and click on it to uninstall Discord.

After uninstalling Discord, you have to install this application again. Download the Discord app using a trustable browser or Microsoft Store. Install this application again and log in back to your account using the id and password.

Frequently Asked Questions

Why is your camera not working on Discord?

If you don’t allow permission to discord to access your camera, your camera won’t work while video calling.

Why you can’t listen to anything on Discord?

You have to allow your microphone to access Discord otherwise, you won’t listen to anything.

Why do your video calls keep dropping?

Due to poor network or if your internet speed decreases very frequently, you will encounter this issue.

What happens if you download and install a corrupted Discord file?

You will find your camera black, your call will drop or keep loading if you install a corrupted Discord file.

Conclusion

Discord is a popular platform for audio-video texting and messaging with others. But, if you fail to perform video calling then what’s the point of using it. That’s why you need to read this article carefully and solve your problem.

I’ve tried to show the reasons behind the problem of video calls not working on Discord. I also have shortlisted the ways to fix this issue. Follow the sequences carefully before applying.

If you have any further queries regarding this issue, you can ask in the comment section without any hesitation. Our experts will try to clear your confusion as early as possible.