In Outlook, admin privileges can unlock many features and controlling your notifications is one of them.
In addition to turning on/off your alerts, being an administrator, you can also choose from which services you want to receive notifications.
In this article, I’ve explained how to enable & disable incident notifications for admins in Outlook correctly. Let’s begin!
What are Incident Notifications for Admins in Outlook?
Incident Notifications is a feature that alerts the Office app and Microsoft 365 tenant global admins immediately whenever it detects issues for MS Office users. When Incident Notification is enabled, a pane will open automatically on the right side of the admin’s Outlook app.
Outlook administrators can now get alerts divided by the Latest notifications and Previous notifications to identify newer information.
These notifications also include icons so the admins can easily determine solved and unsolved issues.
Furthermore, Incident Notifications helps admins to respond to certain notifications and ignore generic ones, and as an admin, you can completely manage alerts from the Notification pane.
But before you start managing your alerts, you need to actually enable Incident Notifications which I’ve explained in the following section.
Read more about how to block time in Outlook calendar.
How to Turn On Admin Incident Notifications in Outlook
To enable the incident notifications option for IT admins in the Outlook app, check it in the Advanced Options of the app. You also need administrative rights to turn on incident notifications, or else the feature won’t be available for you.
Follow the instructions below to understand the process of enabling incident notifications in Outlook.
Here are the steps to turn on admin Incident notifications in Outlook:
- Launch the Outlook app on your computer.
- Select File > Options.
- Move to the Advanced tab.
- Scroll down and uncheck Disable incident notifications intended for administrators.
- Click OK to save the changes.
In case you don’t see the incident notifications in the Advanced Options, try to open Outlook in the Administrator mode.
Along with Incident Notifications, you can also enable notification sound in Outlook.
Moreover, you can control your notifications from the Office 365 admin center, which I’ve described in the next section.
How to Enable Office 365 Admin Notifications from Service Health
To turn on the Service health notifications, access the MS Office 365 Email Preferences feature, enable Service health notifications and choose the services for which you want to receive alerts. Now you can respond instantly whenever an event affects the Office app users.
Below I’ve provided the steps to turn on Microsoft 365 admin notifications on your selected email addresses.
Here’s how to enable Office 365 admin notification from Service health:
- Open your browser and go to admin.microsoft.com.
- Sign in with your Microsoft Admin credentials.
- Click Show all to expand the menu on the left side.
- Select Health and click on Service health.
- Click on Preferences.
- Check the Send me email notifications for service health incidents option box.
- Enter the email address of the notification recipient. You can insert up to two email addresses.
- Choose the services for which you want to get notified.
- Click on Save to apply the changes.
These steps will trigger alerts only for the services you’ve selected.
But if you don’t want to get distracted by notifications while reading emails in Outlook, go to the following section, where I’ve provided the process to turn off Incident Notifications.
How to Disable Incident Notifications for Admins in Outlook
While incident notification is turned on, you’ll receive alerts whenever something affects the Office users. But if you don’t want distractions, you can always turn them off. To do that, open Advanced Options in Outlook and check Disable incident notifications.
But before you start to modify the notifications option in Outlook, you have to activate Microsoft Office in Windows. Then follow the steps below to deactivate incident notifications.
Here’s the process to disable incident notifications for admins in Outlook:
- Open the Outlook app on your device.
- Click on File > Options.
- Proceed to the Advanced tab.
- Scroll down and check Disable incident notifications intended for administrators in the Other section.
- Click OK to apply the changes.
Now you’ll stop getting alerts in Outlook.
Check our latest post on turn off administrator permission in Outlook.
FAQs
How do I stop Office 365 admin notifications from emailing?
To stop Office 365 admin notifications from emailing, go to admin.microsoft.com, select Message center > Preferences > Email > uncheck the Send me service health notifications in email box.
How do I manage notifications in Outlook?
Follow the instructions below to manage notifications in Outlook:
- Launch Outlook.
- Select File > Options.
- Go to the Mail tab.
- Proceed to the Message arrival section.
- Check & uncheck Display a Desktop Alert to turn on & off notifications.
How do I get pop-up notifications in Outlook 365?
Follow the steps below to get pop-up notifications in Outlook 365:
- Go to outlook.office.com and sign in.
- Click on the Gear icon.
- Select View all Outlook settings.
- Go to General > Notifications.
- Check the options in the In-app notifications section.
Final Thoughts
Notifications allow you to respond to events that require your attention, and using Outlook, you easily turn on alerts when you receive a new email & disable them when they become too distracting.
Here, I’ve explained how you can manage your Outlook notifications and described how to choose different services to get alerts.
Leave a comment below if you have any issues with Outlook notifications, and I’ll help you with the solution.
