After a hard working week, you planned to watch the Only Murderers in the Building series on Hulu this weekend but failed to login into your Hulu account after trying several times.
Hulu says, “your login is invalid. Please try again”, but you remembered filling it in with the correct email.
What’s going on, and why is Hulu not accepting your email?
Don’t get bothered. I have faced this problem too with Hulu. After surfing the internet and visiting some forums, I resolved this issue.
The Hulu login issue is an easy problem to deal with, and I bet you can fix this too. Read the article till the end because several reasons can cause this problem.
Let’s find out what’s yours, shall we?
Why isn’t Hulu Accepts Your Email during Login?
Filling the login with the wrong email, typing an incorrect password, Wrong login credentials, Hulus servers may be down, and an expired subscription or a malfunctioning Hulu app can be the main reason behind this issue.
Try to figure out what caused this and apply the exact solution that can solve this.
Hulu is currently a massive popular streaming platform with 45.3 million users worldwide. It’s an American subscription-based streaming service launched on October 29, 2007, owned by the Walt Disney Company and Comcast.
Hulu offers a vast film library to the users, consisting of Hulu originals and TV series from ABC, NBC, and FX Networks. But it can be troublesome for you if you face problems like email not accepting while login in.
As Hulu is a subscription-based platform, you can face this issue if your subscription is expired. Inputting wrong credentials like trying to log in with the wrong email or an incorrect password can give an invalid login message.
Server down can cause this problem as it maintains a huge server. Hulu app malfunctioning problem or bug in the app can bring this problem during login. Identify which one causes this and try to solve this.
You can do this by following the below steps that I have given after long research. Keep reading to find out your solution.
Also, check out our separate post on how to fix Roku not displaying full-screen issues.
How to Fix When Hulu isn’t Accepting Your Email
When you try to login into your Hulu account, you may see Hulu isn’t accepting your email. Try the below troubleshooting steps to get your Hulu access back.
Here are the steps to fix Hulu not accepting your email:
Use accurate credentials to log in
While login in, if you see error messages like your login is invalid. Please try again, then make sure you have typed in the correct email and password. As Hulu login credentials are case-sensitive, look at whether the Capslock is on. Capslock can automatically be set to on by your Mobile device, keyboard, or other streaming devices.
It is also possible that you have entered the wrong email. Hulu can only be accessed when you type a correct email.
People sometimes use third parties like Spotify, Amazon, Disney, Paypal, Verizon, and Roku to pay for the subscription charge. If you put a different email and password than what you have used when paying through third-party services, you will face this issue.
Use the same login credentials that you have used for the payment services.
Check out the easiest way to fix Disney+ not working on WiFi.
Check Account Subscription Status
As Hulu is a subscription-based streaming service, the subscription’s expiration can put a hold on your account. But you can have limited access.
If Hulu doesn’t accept your login credentials due to the subscription expiration, then you can’t log in to the account. Hulu fails to auto renew when your payment is due most of the time. It is why Hulu logged you out from your account, and then you see the error login message.
Try to log in to your account from Hulu’s web page. Then check your account and look for subscription status. If it is red flagged, renew the subscription.
Hulu also offers a bundle package for the users. Make sure you check it’s active status.,
Check If Hulu’s Server is Down or Not
You are sure that your subscription is renewed and that you have put all the login credentials correctly. But you still can’t log in to your Hulu account. Then this issue might be caused by a server down problem.
Maintaining a server is not as simple as you imagined. Having a massive server needs tons of maintenance, and no wonder Hulu is beyond facing that technical issues.
So, you might face Hulu not accepting your mail because Hulu’s server is down.
With 40 million Hulu app users, it can face server down issues when overloaded with so many users streaming. You won’t be login to your account as long as the server down problem isn’t fixed. Check Hulu’s Twitter page for the update and wait patiently.
Also, check out our separate post on how to fix can’t log into Disney Plus.
Logout if Multiple Device is Connected
Using multiple devices for streaming at a time from the same account can cause this login error problem. When too many devices are connected by using your account, you won’t be able to log in to your account from a new device.
There is a limitation for multiple connected devices from a single account. If this is the case for you, try to log out from other devices and try again from the new device. By doing this, you will be able to log in again.
Look for Hulu App Issue
If you use the Hulu app for streaming on your mobile or other streaming devices, you may face that Hulu does not accept your email. If other factors are ok, then malfunction in the app or bug issue can cause this issue.
Try to restart the streaming device or uninstall the app and install it again. A fresh install can solve this malfunctioning issue. Clear all the app cache and update the app to fix the bug issue.
Look for Error Codes
Sometimes you will see an error code when logging in to our Hulu account. If you can’t log in and see an error code, look for that error code and troubleshoot that problem.
When you search for that error code, you will know the exact reason behind the issue, making it easier for you to fix that issue.
Check the Internet Connection
Make sure your internet or wireless connection is ok or not. If your internet connection is not ok, you will be unable to log in. Login to the account, or to use the Hulu service, you must need an active and stable net connection.
Sometimes, verification problems can be occurred by network connection problems. Check if the internet connection is entirely ok, or check the router for wireless connection problems.
Clear the Browser Cache
If you use the Hulu streaming service from a browser or web version, you may face an email not accepting this issue. Everything seems ok after checking all the possible causes! You might look into the browser this time.
A browser can cause this issue. Try to clear all the browser caches and restart the browser. You can reinstall the browser again or switch to another browser if the browser is causing the problem.
Also, check out our separate post on how to force open Youtube Desktop Mode on iOS.
How to Recover Hulu Email Address
You may need to recover your email address because you have forgotten it. Not using Hulu for a long time can be the reason.
Here are the steps to recover the Hulu email address:
- Go to the Hulu website and click on Login
- Click on Forget your email or password?
- Select I don’t remember my email address from the Trouble accessing your account?
- Click CONTINUE after passing the captcha test.
- Fill up all the required information from the Help us find your account window and click
After this, you will get the email from which you can log in to your account again.
FAQs
What does Error Code PLAUNK65 mean?
Error Code PLAUNK65 means there is a network issue. To solve your login issue, you need to resolve the network issue first.
How many screens can you stream at a time on Hulu?
You can only watch two screens at the same time from an account. If you are a Hulu subscriber, you can add multiple devices but can watch streams on only two devices simultaneously.
Can I change my email address on Hulu?
Yes, you can change your email address by going to your account settings, and then you can change your email by clicking on the Change option on the upper right side of the Email option.
Finally
Hulu can sometimes cause problems by not accepting your emails. Invalid login credentials, along with subscription expiration, app malfunctioning issues, and server down problems, can be the reasons behind this problem. Networking or wireless connecting issues can cause this too.
If you have read the article till the end, now you know how to fix this login issue. Please leave a comment if you face any problems or have any further queries. Happy Streaming.
