Logitech Webcam C920 Mic Not Working [Tested Fixes 2024]

Written By Steven Arends

Imagine you are busy the whole day with your business client meetings, office meetings, or live streaming using your webcam, and suddenly you notice no one can hear your voice, meaning your webcam mic stops working.

Sounds so pathetic, right? Don’t be upset. If you are annoyed and frustrated about similar issues and looking for solutions over the internet, you are in the right place.

logitech-webcam-c920-mic-not-working

Instead of acting like a cry baby, try out the solutions I described in this article. Here, I will show you some proven and tested solutions to resolve your mic issue within a few minutes.

So, let’s get started without further ado. But before fixing the issue, let’s see why the error occurs.

Why is My Logitech Webcam C920 Microphone Not Working?

Your Logitech webcam C920 microphone is not functioning due to bugs issues in webcam drivers, outdated webcam drivers, or the webcam microphone access is disabled. Also, disabled mic or outdated operating systems are another reason the problem occurs.

Whenever you face your webcam mic properly not functioning on your computer, these are the main reasons for the issue. Let’s discuss these issues.

Bugs and Glitches

The bugs and glitches are the main culprits of the mic not functioning issue. Generally, the microphone is not working due to the webcam driver’s bugs and glitches.

Outdated Drivers

Outdated drivers are one of the significant reasons occurring. When the webcam drivers become obsolete, the drivers are not functioning correctly with the webcam, and various problems arise.

Microphone Access Issue

When microphone access is turned off on your system, the webcam microphone is not functioning appropriately.

Mic is Disabled

If your microphone is disabled on your computer, then the mic is not functioning. Sometimes, you may accidentally disable your mic from settings, and while you try to use it, it’s not responding.

Outdated OS

The outdated operating system is another reason for this issue. If your OS is outdated, then there is a chance your system is not functioning adequately with the webcam and creating the mic problem.

How to Fix Logitech Webcam C920 Microphone Not Working

Fixing your Logitech C920 webcam mic not correctly functioning is not a big deal. You can effortlessly solve your mic issue by following some easy and effective methods.

In this section, I will describe three proven and tested methods to help you resolve your mic not functioning problem. Sounds great, right?

Okay, let’s get started without further delay.

Here are the methods to fix the Logitech C920 mic not working:

1. Enable the Mic Using the Logi Tune Software

Logitech finally rolled out software to fix the mic issues called Logi Tune. The C920 webcam comes with the built-in microphone deactivated by default.

However, you need to enable the mic manually using the Logi Tune application. So, follow the steps below to activate the microphone.

Here are the steps to activate the microphone to fix the Mic issue:

  • Go to the official Logi Tune download page. go-website
  • Choose the software OS version based on your system OS, for example, Windows, Mac, or others. select-software_version
  • Scroll down and click on the Download button to download the Logi Tune software. click-download-button
  • Install the Logi Tune desktop software on your computer.
  • Connect your C920 webcam with your computer and open the Logi Tune desktop application.
  • Go to Settings and toggle on the button next to the Enable built-in mic option.
  • Click on the Reboot and activate the mic option to start the reboot process. It may take up to a minute to finish the process.
  • After enabling the built-in mic, the problem is solved.

2. Enable & Disable Microphone System and App Access

Another effective and proven solution to resolve your webcam mic not functioning problem is to enable and disable the webcam microphone system and app access from the system settings app.

Here, I will show you the steps for Windows 11 and 10, both OS versions. So, follow the steps based on your Windows OS version.

For Windows 11

Here are the steps to fix the mic not functioning issue on Windows 11:

  • Open the System Settings app and select Privacy & security After that, scroll down and select the Microphone option under the App permissions section. select-microphone
  • Disable the Microphone access and Let apps access your microphone permission option. disable-permission
  • Right-click the Windows Start icon on the left-side taskbar and select the Device Manager. device-manager
  • Click on the Audio inputs & outputs to expand. expand-audio_inputs&outputs
  • Double-click on Logitech HD Webcam C920 to open the device properties window.
  • Go to the Driver tab and click on the Uninstall Device.
  • Restart your computer, and again open Device Manager. Then check whether your device is shown under the Audio input & output
  • Reopen the Microphone system and app access window from the System Settings.
  • Enable the Microphone access and Let apps access your microphone permission option.
  • Check to see whether your problem is solved. I hope your mic not working issue is solved successfully.

For Windows 10

Here are the steps to fix the mic not functioning issue on Windows 10: 

  • Open the System Settings app, click on the System and then select the Sound tab on the left-side menu panel.
  • Click on the Microphone Privacy Settings option under the Related Settings on the right side of the screen. click-microphone-privacy-settings
  • Turn off the Allow app access for your mic and Microphone access for your device. enable-options
  • Right-click the Windows Start icon on the left-side taskbar and select the Device Manager. device-manager
  • Click on the Audio inputs & outputs to expand the option. expand-audio_inputs&outputs
  • Double-click on Logitech HD Webcam C920 to open the device properties window.
  • Go to the Driver tab and click on the Uninstall Device.
  • Restart your computer, and again open Device Manager. Then check whether your device is shown under the Audio input & output
  • Reopen the Microphone system and app access window from the System Settings.
  • Turn on the Allow app access for your mic and Microphone access for your device option.
  • Check to see whether your webcam mic problem is solved.

3. Update your Webcam Drivers

You may try to update your webcam drivers to fix your webcam mic not functioning issue if the drivers are outdated.

Here are the steps to update your Logitech Webcam driver:

  • Right-click the Windows Start icon on the left-side taskbar and select the Device Manager option.device-manager
  • Click on the Audio inputs & outputs to expand the option. expand-audio_inputs&outputs
  • Double-click on Logitech HD Webcam C920 to open the device properties window.
  • Go to the Driver tab and click on the Update Driver option.
  • Choose the Search automatically for drivers to install and update the latest driver automatically.
  • Finish the update process and check to see whether your problem is solved.

4. Update Windows

Updating your current Windows version to the latest version can help you update your webcam drivers and other system drivers.

The latest webcam drivers and related drivers will help you to fix the webcam mic not functioning problem. So, let’s update your Windows OS.

Here are the steps to update your Windows 11:

  • Open the System Settings by pressing Windows + I keys on your keyboard.
  • Select the Windows Update tab on the right-side panel.
  • Click on the Check for updates.Windows-updates-check
  • Wait for a few seconds to check whether the latest update is available or not.
  • If the latest Windows update is available, the system automatically starts downloading.
  • Click Install after completing the download process.
  • Wait and keep calm until the installation process is complete. You must follow the on-screen instruction. For example, you may ask to restart your computer.
  • After completing the Windows update, check your webcam mic to ensure your problem is solved.

Final Thoughts

The webcam is crucial when you are ready to attend business meetings or stream live gaming sessions. But, all the plans and expectations are destroyed within seconds when the webcam mic is not correctly functioning.

There are plenty of solutions to consider. Enable the webcam mic using the Logi Tune apps or enable the webcam system and app access from the System Settings to resolve your mic not functioning issue. You may also try to update your webcam drivers.

That’s all for now. I hope this post can successfully resolve your webcam problem. Comment below with more information about your experience.

Good Bye! Until next time.

About The Author
Steven Arends is a computer science graduate and tech enthusiast with over 10 years of experience in the field. He has a vast collection of computer hardware and loves exploring the latest advancements. As a contributing author to 10Scopes, Steven shares his expertise to make the world of technology more accessible and easier to understand for all readers.

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