Facing some technical error has unfortunately become a part of the gaming experience, especially for multiplatform games that require a constant internet connection. Some games like Genshin Impact might even fail to verify their file integrity & prevent you from entering the game.
If you’re also facing the same issue, simply follow the listed solutions & you’ll be able to verify Genshin Impact’s files in no time. Let’s begin.
Key Takeaways
- If your Genshin Impact game is stuck on the file verification screen, reboot your router and run the game as admin.
- For mobile users, force close the game, clear the cache, and make sure you have a few gigabytes of free space on your device.
- If all else fails, simply uninstall the game and reinstall it again from PlayStore/Appstore.
Why is Genshin Impact Stuck on Verifying Game Resources?
Most online-only games require file verification before you can play the game. But sometimes, this file verification can get stuck for various reasons, such as unstable internet connection, corrupted game files, Windows Firewall, etc.
In the case of Genshin Impact, the game gets stuck on verifying game resources when the verification process gets interrupted due to a poor network connection. This issue can also occur when the game doesn’t have the necessary permission to access/modify the system storage.
Here are all the probable reasons why Genshin gets stuck on verifying game files:
- Inconsistent internet connection.
- Windows Firewall.
- Lack of permission to access storage.
- Corrupted game or launcher files.
All these different reasons require different troubleshooting methods to fix the issue on hand, which brings us to our next topic…
How to Fix Genshin Impact Failed to Verify Files
Game file verification failure is a big problem because when this complication arises, you won’t even be able to enter the game at all. So read on and try the following methods one by one to fix the game files verification error quickly.
Here are the steps to fix Genshin Impact failed to verify files error:
1. Ensure You Have a Stable Internet Connection
The most common reason for game file verification failure is an unstable network connection. So before launching the game, make sure you have a persistent internet connection. Switch to WiFi if you’re using cellular data to play Genshin Impact.
In case you’re already connected to a stable WiFi network but the game is still stuck at the verification screen, consider rebooting the router and the network device. While you’re at it, change the DNS server as well.
2. Run Genshin Impact as Admin
If a game/app doesn’t have the necessary permission, it might fail to do certain tasks that require system-level access. Running the said game/app as an admin is an easy way to resolve such issues.
So if the Genshin Impact game is failing to verify its game files, try running the game as an admin. Here’s how:
- Go to the installation directory of Genshin Impact and locate GenshinImpact.exe. To do this, right-click on the Genshin Impact shortcut from your desktop and select Open file location. Then enter the Genshin Impact game folder. There, you’ll find the game’s EXE file.
- Right-click on GenshinImpact.exe and select Properties.
- Tick the Run this program as an administrator option.
- Hit Apply > Ok.
Now whenever you launch the game, it’ll always run as an admin and get proper access to your system storage. You can also do the same for the launcher’s EXE file if the issue persists.
3. Verify File Integrity
Repairing the game files from the launcher is also an effective solution to unstuck the game from the file verification screen.
Follow these steps to check game file integrity:
For Genshin impact launcher
- Run the Genshin Impact launcher from your desktop.
- Click on the hamburger icon next to the Launch option.
- Select Repair Now > Confirm.
For Epic Games Store
- Run the Epic Games launcher and go to Library.
- Find and select Genshin Impact and click on the ellipsis icon(three horizontal dots).
- Click on Manage > Verify.
I play the game from the Epic Games launcher, and this method worked wonders for me. If the verification process finds any issue, the launcher should automatically download the corrupted files & replace them.
Anyway, after the verification process is done, launch the game and see if it resolves the issue.
4. Disable Virus & Threat Protection
Sometimes the virus protection service of the Windows OS mistakenly flags certain games as potentially harmful programs and prevents them from functioning properly. As a result, those programs can’t access the system storage and fails to verify files.
To be sure that your Genshin Impact game isn’t suffering from the same issue, consider disabling the virus & threat protection service of your PC. Here’s how:
- Click on the Windows search bar and type virus.
- Select Virus & threat protection from the search results.
- Click on Manage settings under the Virus & threat protection settings section.
- Toggle off Real-time protection.
If the game still doesn’t run properly, re-enable the Real-time protection option and move on to the next method.
5. Uninstall & Reinstall Genshin Impact
If none of the above solutions have worked for you, uninstall and reinstall the game as a last resort. This will replace any outdated or corrupted game files that prevent the file verification process after entering the game.
I have thoroughly discussed the reinstallation process for all platforms. So pick the one that you’re using from below and follow the instructions.
For Mobile
- Long press on the Genshin Impact app and select App info.
- Hit Uninstall.
- Head over to PlayStore/AppStore and install Genshin Impact.
For PC
- Search for Apps & features and open it.
- Scroll down and find Genshin Impact.
- Select it and hit Uninstall.
- Open your browser and go to Genshin Impact’s download page.
- Click on PC Download and run the setup file.
For PlayStation 4/5
- Go to your PlayStation library and hover over Genshin Impact.
- Press the Options button on your controller.
- Select Delete to uninstall the game.
- Go to the PlayStation store and install Genshin Impact.
You can also try contacting Genshin Impact’s support team and let them know about the problem you’re facing. Additionally, make sure your device meets the hardware requirements to run the game.
FAQs
Why is Genshin Impact not verifying files?
Genshin Impact won’t be able to verify its game files if the internet connection isn’t stable. It uses online DRM to verify and authenticate files. However, we can’t completely rule out corrupted game files or lack of necessary permission as probable culprits of this issue.
Why does Genshin say it failed to replace files?
If the game doesn’t have the necessary permission to access and modify PC/mobile storage, it might show failed to replace files error message. The best practice to solve this issue is to run the game as admin.
Can I delete Genshin and reinstall it?
Yes. You can delete Genshin and reinstall it on your mobile or PC. You won’t lose your progress as all the game data is synced via the cloud. As a matter of fact, uninstalling and reinstalling the game can be very beneficial if you ever face any technical error.
