Whatever you want on social media- from adorning your display picture to make it elegant to manipulating someone’s photo to troll and make fun of- can be done with Photoshop with an uttermost creation.
Keeping all the positive aspects aside, have you ever faced a scenario like – you are trying to open Photoshop or saving a large file, out of the blue the application crashes?
It happens recurrently to some and is such a frustrating issue, isn’t it?
If you have been experiencing this for a certain period, kindly stay tuned. I want to assure you that there are fixes to this problem.
Just keep reading. Please, do not skip any segment if you want to clear all your doubts.
Photoshop Crashing When I Open or Save Files | Explained
Well. The issue I am discussing- Photoshop crashing when you are trying to launch the application or save any image files- makes most of the users perplexed. The users cannot decide what to do or which button to hit.
So, to come out with a practical solution, we need to figure out why this repeatedly happens. What’s wrong with it?
Why does Photoshop keep crashing?
Beyond the mentioned reasons, you may find something unprecedented accountable to your software crashing. Also, some jargon may pretend tough for an ordinary user.
Don’t be worried. As a professional graphic designer, I minutely researched and gathered a number of easy-peasy ways to deal with sudden crashing. Let’s explore them smoothly to help you do those with your eyes shut.
How do I Stop Photoshop from Crashing or Freezing
At this point, I don’t think I need to sound much regarding Photoshop’s pervasive features and facilities. As there is intense excitement in creating or editing photos using photoshop, so the frustration is also severe when your art is frozen or lost.
So, without wasting time, let’s get the ball rolling.
Here are the troubleshooting methods to stop Photoshop from crashing or freezing while opening or saving files:
1. Force Quit and Restart Photoshop
One of the most typical troubleshooting techniques is closing a crashed application forcefully and steadily opening it again. You should try this here also, and you do not need to go for an elongated procedure if it works.
Here are the steps to quit and restart Photoshop:
- Open the Windows Task Manager. You can use the shortcut of Ctrl+Shift+Esc.
- Navigate to the Applications Most possibly, you will be on the tab after opening the task manager window.
- Select the Photoshop application from the list by clicking on it.
- Click on End Process at the bottom of the window. This will close the application and release the memory it held.
- Launch the Photoshop application again and check if it crashes again.
2. Update Photoshop and OS
Software developers release the updated versions of every software at regular intervals. On the revised app, they try to bug the fixes that remained unsolved in the previous version. So, if you do not update your software- both system software and application software- most likely, it causes problems.
So, here are the steps to update Photoshop on your computer:
- Open the Photoshop application.
- Navigate to Help from the menu bar. A dropdown will appear.
- Choose Updates from the dropdown.
- Click on Update if the system finds any update available.
Now, check if the application is running smoothly. If the problem persists, try updating your operating system once more.
3. Clean Disk Space
Running heavy software requires robust configuration for an oily performance. If you do not have that, try to free as much space you can while running Photoshop.
Here are the steps to check the space each program consumes:
- Open the Windows Task Manager
- Navigate to the Processes
- Click on the Memory All the running programs will be sorted in descending order.
- Check the processes from the first and click on it if you want it to stop.
- Tap on the End Process
4. Disable Problematic Plugins
It frequently happens that third-party plug-ins slow down your computer’s and software’s performance. For this, it is essential to pin down the problematic plug-ins installed on your Photoshop.
Here are the steps to remove troublesome plug-ins from Photoshop:
- Go to the drive where you installed and kept all files of Photoshop. In most cases, it should be the C drive.
- Double-click on Program Files and enter the folder Adobe > Photoshop > Plug-Ins.
- Copy all plug-ins and paste them elsewhere. Now, there are no plug-ins.
- Take one plug-in, copy it, and paste it into the previous folder from where you picked it up.
- Launch Photoshop If the problem persists, that indicates the plug-in you just took was problematic.
- Delete it.
- Check every plug-in this way and secure your system.
5. Reset Photoshop Preferences
If you are not succeeded yet, try resetting Photoshop preferences to default, and it worked for some users. Please, let me know if you notice any improvement to your situation.
Here are the steps to reset your Photoshop preferences:
- Open Photoshop.
- Navigate to Edit from the menu bar.
- Click on Preferences, and then General. A dialog box will pop up.
- Tap on the Reset Preferences On Quit .
This will take your application to its default settings.
6. Reset Photoshop Font Cache
Loads of fonts may cause your program to crash. Sometimes, downloading and installing corrupted font files may aggravate your issue. So, I recommend you reset your font cache once. Perhaps it will work; you never know.
Here are the steps to reset the Photoshop font cache:
- Close Photoshop.
- Go to the \Users\[user name]\AppData\Roaming\Adobe\Adobe Photoshop.
- Delete the folder CT Font Cache.
- Clear the Recycle Bin.
Now, check if it works after restarting your computer.
7. Turn Off Font Preview
According to the user community, many shared that the situation improved after turning off the font preview. Let’s try it.
Here are the steps to turn off font preview on your Photoshop application:
- Open the program.
- Navigate to Type from the menu bar. A dropdown will show up.
- Choose Font Preview Size from the appeared options. A sub-dropdown will come.
- Click on None to stop font previewing.
8. Disable using GPU
If the problem lies in your video adapters or video drivers, it is vital to disable GPU. If it works, this method will promptly fix your issue.
You can stop using GPU by following the steps.
- Go to the Edit
- Choose Preferences. A dialog box will come.
- Click on Performance from the left pane.
- Uncheck the Use Graphics Processor under the Graphics Processor Settings
- Click on OK.
Now, check if the Photoshop crashes while opening.
9. Uninstall and Reinstall Photoshop
If still your problem is not dissolved, uninstall and reinstall Photoshop on your computer. It is a panacea we take primarily for almost all cases. Let’s see the process in detail.
Here are the steps to uninstall and reinstall Photoshop:
- Open Control Panel.
- Navigate to Programs and Features. You will see the list of all installed applications.
- Click on Photoshop.
- Tap on the Uninstall button next to Organize.
- Wait a while until the uninstallation finishes.
- Restart the computer after that.
- Download a fresh copy of the software from the browser, and install it.
This will likely vanish your issue if any files were missing during your previous download and installation.
10. Check the Efficiency Indicator
There is a way to measure how efficiently Photoshop runs on your system. It is not a solution or a fix but an indication of the problem.
The efficiency should be 100%. If it comes below 90% or even 95%, it hints that you should upgrade your RAM to support your computer.
- Go to the bottom of the Photoshop window.
- Click on the rightward arrow as shown in the image. A dropdown will come.
- Choose Efficiency from there.
It will show you the efficiency alongside the arrow.
Conclusion
I know, like most others, you also crave for a flood of likes and comments on social platforms. Here, social media is just an epitome- Photoshop is equally vibrant in all possible fields. Therefore, a sound skill in Photoshop provides a new dimension to a person’s caliber.
That’s why I discussed all the fixes in detail to help you get rid of such annoyance. Please, write to me soon about which method best suits you?
Happy editing!
