Last month, one of my friends tried to download his office work documents from Telegram but failed. He tried repeatedly, yet every time, the Telegram files downloading stopped or stuck when it was almost finished.
Instantly, he called me up, and I gave him some suggestions that successfully worked.
Are you facing a similar issue with Telegram? Then, let me enlighten you with those simple fixes I prompted my friend.
So, let’s start to solve the issue.
Why is Telegram Stops Downloading Files?
Several reasons can stop Telegram from downloading files, such as enabled battery saving mode, issues with internet connection, lack of device storage, improper downloading settings, etc. Besides, sometimes, this issue occurs because of ISP blocking Telegram services.
Users are happy with Telegram but facing a few challenges in downloading media and other important files. Of course, I will show you how to solve this later in this article. But, the solutions may be unfiled before analyzing the causes of an issue.
So, let’s have a clear view of the reasons for Telegram’s several downloading issues, such as downloading not being completed, stuck, or stopped at a point.
Here are the reasons why Telegram stops downloading files:
- Battery-Saving Mode is Enabled: The most prominent reason for this problem is the battery-saving mode. When you turn this mode active on your phone, it prevents applications from running in the background. So, in case you minimize it, the download gets halted.
- Unstable Internet: Another crucial part is- if your internet connection is unstable, the download of files gets interrupted or even stopped.
- Not Enough Space: If your hard drive is full, Telegram will trouble you to download the file you want. So, do not forget to check the file size and the space free on your hard drive.
- ISP Blocking Telegram: This also happens when your local internet service provider blocks Telegram or other similar sites from using it. You should contact your ISP for further instructions if this is the case.
- Improper Settings: Though it is rare, your Telegram application settings may change automatically. It can prevent you from downloading any files from Telegram.
In gross, these are the rudimentary causes of your smooth file downloading problem. Now, let’s move on and get to the fixes.
How to Fix Telegram Not Downloading File Problem
To solve the file downloading problem in Telegram, go to Settings > Advanced and ensure the Connection Type is Default (TCP used). Click on OK to save the settings. Besides, you can check the internet connection and turn off the power-saving mode to fix the problem.
Figuring out the reasons for a problem is the most challenging part. You have done the job by half if you are good at this. I noted all the probable reasons; now, it is time to work on those causes and turn them into fixes.
Here are the methods to fix Telegram not downloading file problem:
1. Set the Connection Settings to Default
If file download cannot be completed in Telegram, the connection settings can be a determinant factor. Sometimes, it gets automatically changed, which eventually creates problems with downloading.
Follow the subsequent steps to set the connection settings to default:
- Launch the Telegram desktop application.
- Select the Menu (three horizontal lines) from the top left corner and go to Settings.
- Click on Advanced.
- Make sure the Connection type is Default (TCP used). If the Connection type is set differently, click on it and select Use system proxy.
Then, close the app and relaunch it. Now, check whether the Telegram files are not downloading in the PC problem persists or not.
2. Check your Internet Connection
An unstable internet connection is a typical culprit of this sort of issue. So, I recommend you check the internet connection first. If you find any vulnerability there, try to fix it or wait till it is fixed.
If you can’t change your Telegram username, a stable internet connection will fix the problem in most cases.
If your Telegram download is still stuck at 99, move on to the next fix.
3. Turn off Power Saving Mode
As mentioned earlier, power or battery-saving mode often prevents applications from running in the background. That is the reason Telegram cannot finish the download process.
Turning off the power saving mode can also resolve the issue, like users can’t send messages on Telegram.
Check the steps below to turn off battery saving mode:
- Go to Settings on your device.
- Select System.
- Click on Battery from the left pane.
- Toggle off the button under the Battery saver.
Now, restart your device and try downloading anything from Telegram. Still facing the Telegram Web cannot download file issues? Move on to the following fixes.
4. Customize the Battery Optimization Mode
If you do not want to turn the battery saver off, you have alternatives in your hand. You can easily exclude Telegram from the battery optimization mode. Thus, power saving will not hamper Telegram’s operations and downloads.
Here are the steps to modify the battery optimization mode:
- Go to Settings on your phone.
- Navigate to Installed Apps.
- Find Telegram from the list.
- Tap on Battery, and then Optimize Battery Use.
- Check the Show all apps box and uncheck Telegram from the list.
When you are done, you have successfully excluded Telegram from battery optimization mode. And it should resolve the Telegram download stops after some time.
5. Make Sure your Hard Drive is Not Full
It also happens frequently that you start downloading a file, but your storage capacity is full. In that case, the download will not finish; instead, it will stop in the middle.
Firstly, I would like to suggest you check the file size you want to download. Then, check the storage or hard drive capacity of your device. If both are ok, then proceed on. Otherwise, clear unnecessary things to make free space. When you feel it will fit, go for downloading.
6. Update Telegram Application
If there is a problem with the application itself while downloading, you can fix it by updating Telegram. For this, follow the instructions below.
Here’s how to update Telegram on your device:
- Go to the Play Store.
- Type Telegram in the search field. It will show you if any update is pending or available.
- Click on Update to download the latest version of Telegram.
The above steps are how to update your Telegram and solve the Telegram not downloading in the background problem.
7. Contact your Internet Service Provider
The last resort for getting along with a smooth file download is asking your ISP. Due to some internal causes, they sometimes block some sites, but they should have a solution and backup plan for this.
So, contact your ISP for more information. If they can help you anyways, follow their instructions. In an extreme case, you may also think about changing your ISP.
If you are still facing the Telegram download stops after some time issue, you should check the Telegram server status.
8. Check Telegram Servers
Telegram maintains its global operation via a cloud server, like other online platforms. To be more specific, Telegram stores your media or files on its own server. The technical team occasionally needs to work on things that may make you suffer.
So, check if the server is under maintenance. To do this, enter this website DownDetector, and search for Telegram. They will anyhow notify you if anything unusual happens. In that case, wait for Telegram to fix and respond.
Frequently Asked Questions
Why does Telegram keep downloading?
Telegram fails to download the entire file when your device storage becomes full. In such scenarios, Telegram will keep downloading forever. Free up some storage to resolve the issue.
Why is Telegram using so much Storage?
Telegram stores its downloaded files as a cache on your local storage. Sharing and receiving too many files can consume much space on your device. Simply clear the cache files to resolve the problem.
How to fix Telegram auto-download?
To stop the Telegram auto download issue, open Telegram on your mobile. Navigate to Settings > Data and Storage. Turn off all options under Automatic Media Download.
Final Thoughts
To sum up, being unable to finish downloading files is a pretty simple issue. Most of the users do not even face this. However, those who are sufferers can fix theirs following the methods I demonstrated above.
In addition, the strategies are tested and proven. So, undoubtedly you can follow the steps. Still, if you feel anything challenging to deal with, please, let me know in the comment section below.
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