Fix Netflix Site Error [Latest Guideline 2023]

Written By FarhanMax

Are you trying to watch your long-awaited TV series or movie series via Netflix? But you can’t because of a Netflix site error.

When you try to log in to your account, are you viewing something like this ‘‘Netflix Site Error!  We were unable to process your request. Please go to the Netflix home page by clicking the button below’’?

You are in the faithful place then. As Netflix is my primary source of entertainment and relaxation, I use Netflix every day. I’ve experienced the same problem. But I researched about Netflix site error and finally, I was able to fix this.

So, why does Netflix site error appear?

The problem of Netflix site error appears due to the browser is not being refreshed for a long time, there is a problem with your network connection, the data stored on your browser is causing issues, not clearing cookies and cache from your web browser.

Don’t skip any part or go anywhere if you want to solve the Netflix site error.fix-netflix-site-error

Check out the easiest way to Fix Netflix Error Code: M7111-1935-107016.

How to Fix Netflix Site Error

Have you noticed the growth and popularity of Netflix? You must notice that it has gained tremendous popularity during this COVID19 pandemic situation. People need sources of entertainment and relaxation for leading a healthy lifestyle. Netflix helped us in this regard.

The fact is, Netflix is not immune to some shortcomings. Netflix site error is one of the very rare hiccups among them. Follow the below part carefully to fix the site error in Netflix.

Here are the ways to fix Netflix site error: 

Fix 1: Sign in on another device

When you see the error message saying ‘‘Netflix Site Error!  We were unable to process your request. Please go to the Netflix home page by clicking the button below’’, the first thing you can do is to sign in on using another device.

If you don’t face the problem while signing in using another device, this means you don’t have any issues related to the browser and network connection.

If you face the same problem again with that device, you need to follow the below procedures for fixing this issue.

Here’s a complete guide on how to take screenshot Netflix on any Device.

Fix 2: Clear Browser Cache and Cookies

If it happens that you successfully sign in to your Netflix account and after a while, you again faced the problem. Then, clearing browser cache and cookies might solve your problem.

People use different browsers according to their comfort and preferences. I’m going to show you the way to clear the cache and cookies in different browsers.

Here are the steps for clearing cache and cookies using Google Chrome:

  • Open your Google Chrome browser at the initial step.
  • You will see 3 dots at the top right corner which is also known as the More icon. Click on it.
  • Once you moved to the More tools option, navigate to the Clear Browsing Data option.clear-browsing-data-top
  • You can set a time range for clearing cache and cookies. Click on the All-time option.
  • You must check the Cookies and other site data, Cached Images and files boxes.
  • If you want to clear the Browsing history, check this box otherwise you don’t.
  • Hit the clear data option.
  • Open Google Chrome again and see the result.

Check out the easiest way to fix Netflix code NW-4-7.

Here are the steps for clearing cache and cookies using Mozilla Firefox: 

  • Open your Mozilla Firefox browser.
  • You will see 3 dots at the top right corner which is also known as the More icon. Click on it.
  • Once you moved to the More tools option, navigate to the Library option.
  • Then, you must go to the History option and click on the Clear Recent History option from it.clear-recent-history=firfox
  • A box will appear on your screen which will show you many options. You must check the Cookies and Cache option.
  • Once you select those options, click on the Clear Now box.
  • After following the above instructions, restart your Mozilla Firefox. 

Have some time to spare? Quickly check out our epic guide on how to fix Netflix error code: M7353-5101.

Here are the paths you can follow to clear the cache and cookies of the Microsoft Edge browser:  

  • Open Microsoft Edge.
  • You will see 3 dots at the top right corner which is also known as the More icon. Click on it.
  • Go to the Settings option and then the Privacy and Services option.
  • Once you opened the Privacy and Services option, you will see the Clear browsing data option.Clear-browsing-data-option
  • Now, you have to select Cached images and files, Cookies and other site data boxes.
  • Hit the Clear option.clear-data-edge
  • After following the above instructions, reopen your browser.

Follow our guide to know how long do Netflix downloads last.

Here are the steps you have to take to clear the cache and cookies of Microsoft Edge for iOS: 

  • Open Microsoft Edge using your iOS device.
  • Tap on the Menu icon and move to the Settings option.
  • Navigate to the Privacy and Security option.
  • You have to look for Cookies under the security option at the bottom.
  • You have to select the Don’t block cookies option to enable cookies on the Edge browser.

Check out the easiest way to change your Netflix Password.

Fix 3: Restart Your Browser

Sometimes, you can fix the problem of Netflix site error simply by restarting your browser.

Here are the steps for restarting your browser:

  • At the top right corner, you will see a cross icon. Click on it to quit the browser.
  • You can restart your PC if you want and then reopen your browser. Otherwise, you can restart your browser.
  • Now, open Netflix using your browser and see if the site error still persists or not.

Here’s a complete guide on how to get Netflix Student Discount.

Fix 4: Use a Different Browser or Device

If the above instructions still fail to fix the site error, you can use another device and/ or browser. Log in to your Netflix account using your email id and password. Try to watch something and see if the site error is solved or not.

Quickly check out our epic guide on how to watch Netflix on Google Cardboard.

Fix 5: Restart your PC

Meanwhile, you can get rid of the Netflix site error by restarting your pc. You have to close the application and restart your PC.

Here are the steps for restarting your computer:

  • For restarting your device or operating system, you should click on the Windows icon.
  • Once, the Windows icon is opened, tap on the power option.
  • You will see the Restart option and select it to restart your device.
  • Now, open your Netflix app and see if the problem continues or not.
  • If you see the app is not responding, restart your PC forcefully by pressing the Ctrl+Alt + Delete key.
  • You will see the power option and click on it to restart your PC.

Also, check our exclusive tutorial on fix Netflix we’re having trouble playing.

Fix 6: Check your Internet Connection

You can check your internet connection speed and see if the speed is satisfactory or not. You can face a Netflix site error if you have an unstable connection or slow speed. If the internet download speed is very slow, you can call your service provider and ask for a service request or tell him to speed up your connection.

If the connection speed and download speed is ok but you still face the problem, you can power cycle your router.

Here are the steps for power cycling your router:

  • You need to shut down your PC at the first step.
  • Then, you need to power off the router by unplugging the adapter cable.
  • Keep it in this way for some minutes.
  • Power on your router by plugging in the adapter cable.
  • Restart your pc and connect it to the internet.
  • Check the internet and download speed.
  • Open your Netflix and see the result. 

In a hurry? Check out my new post on how to Fix Netflix Error Code NW-1-19.

FAQ

What are the compatible browsers for using Netflix?

If you want to have a better experience with Netflix, you must use those browsers compatible with Netflix. You can use Chrome, Edge, Firefox, Opera, Safari ( MAC only) browsers for using Netflix.

Why is the Netflix website not loading?

If the Netflix website is not loading, don’t panic. This problem occurs if the Netflix server is down or offline and if your internet connection is very sluggish or weak.

How to delete Netflix cache files?

From your device’s home screen, go to the Settings option. Then, tap on the General option and navigate to the Apps or Applications option. Select the Manage Applications option, Application Manager, or Manage All Apps. By scrolling down, you have to find Netflix. Tap here to see the Storage option. Then tap Storage and select Clear Cache or Clear Storage and then OK.

Conclusion

Day by day, Netflix is becoming the most popular platform for watching TV shows, Series, Anime Series, Movies. People have fallen for Netflix increasingly more in the pandemic situation as they were not allowed to go out.

In this article, I’ve shown you the reasons for which Netflix site error appears. I’ve also shown you all the possible ways of fixing this error.

You must read the fixes very carefully while applying them to fix the Netflix site error. If you have any questions or if you don’t understand any fixes, you can ask in the comment section without any hesitation. Our experts will try to clear your confusion as early as possible.

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